Judge Throws Out United’s Lawsuit Against “Hidden City” Airfare Site Skiplagged.com

Judge Throws Out United’s Lawsuit Against “Hidden City” Airfare Site Skiplagged.com

Last fall, both United Airlines and Orbitz sued travel-booking startup Skiplagged.com, which helped travelers find so-called “hidden city” tickets where you book a multi-stop itinerary with the intention of not flying all the way to the end. Orbitz settled its part of the case in February, but the United suit continued — until yesterday, when a federal judge dismissed the airline’s complaint, but not because the airline didn’t have a case. [More]

(benh57)

Dozens Of American Airlines Flights Delayed Over Pilot iPad Glitch

Flights get delayed for any number of reasons: bad weather, crew members running late, mechanical problems and trouble with pilots’ iPads. Okay, that last one doesn’t seem routine, but American Airlines says that was exactly the reason why dozens of the airline’s flights were delayed Tuesday night. [More]

(Themarcogoon49)

Upcoming Online Airfare Comparison Changes Raise Privacy, Discrimination Concerns

A group of senators raised concerns Tuesday that a new airfare comparison shopping system currently being developed could lead to unfair discrimination practices based on information the airlines receive from customers. [More]

(David Transier)

Southwest Airlines Sued Over Death Of Passenger

The widow of a California man who died hours after experiencing a medical emergency onboard a Southwest Airlines flight last year filed a lawsuit against the airline claiming the crew members failed to provide adequate medical attention after the man collapsed in the plane’s lavatory. [More]

Spirit Airlines Brings Up Rear In Latest Airline Customer-Satisfaction Scores

Spirit Airlines Brings Up Rear In Latest Airline Customer-Satisfaction Scores

Time Warner Cable and merger-partner Comcast have very little company among the lowest-scoring companies on the American Customer Satisfaction Index, but now that ACSI has added Spirit and Frontier to its airline rankings, TWC can no longer claim the honor of having the lowest survey score of all U.S. companies in the Index. [More]

Lawmaker Behind Pro-Airline Legislation Admits To Dating Top Airline Lobbyist

Lawmaker Behind Pro-Airline Legislation Admits To Dating Top Airline Lobbyist

Congressman Bill Shuster from Pennsylvania, the Chair of the House Transportation and Infrastructure Committee and the lawmaker behind pro-airline legislation like this 2014 bill to remove any transparency from advertised airfares — and whose top campaign contributors are United and American Airlines — has admitted today to being in a romantic relationship with a top lobbyist for the airline industry. [More]

(c x 2)

Southwest Bucks The Trend, Plans To Actually Widen Seats On New Planes

Flying on a Southwest Airlines flight in 2016 might be a bit more comfortable for some customers used to cramped spaces: The airline unveiled a new seating structure for its upcoming planes that gives consumers an extra half-inch of seat width. [More]

(David Transier)

Alaska Airlines Flight Forced To Make Emergency Landing After Employee Fell Asleep In Cargo Hold

In the last year, a number of people have attempted – sometimes successfully – to stow away in different areas of airplanes to catch a free ride. On Monday, a ramp agent for Alaska Airlines inadvertently became a stowaway when he fell asleep in the plane’s cargo hold, causing the plane to initiate an emergency landing after just 14 minutes in the air. [More]

JetBlue Reminds Passengers: Eating Tuna On A Plane Makes You A Horrible Person

JetBlue Reminds Passengers: Eating Tuna On A Plane Makes You A Horrible Person

A recent survey found that 60% of people think it’s rude for passengers to bring stinky food onto a plane. Count the folks at JetBlue among them, as the airline has released an etiquette video calling out eaters of smelly foods. [More]

Airline Really Sorry For Telling Cancer Patient She Couldn’t Fly Without Doctor’s Note

Airline Really Sorry For Telling Cancer Patient She Couldn’t Fly Without Doctor’s Note

Alaska Airlines is blaming a “communication breakdown” for an embarrassing incident that resulted in a 51-year-old cancer patient and her family being removed from a plane to San Jose, CA, by an employee who said the woman could not fly unless she had a note from her doctor. [More]

Delta Makes 20-Minute Bag Guarantee Permanent, But Still Severely Limited

Delta Makes 20-Minute Bag Guarantee Permanent, But Still Severely Limited

Back in February we told you that Delta was testing a limited-time guarantee for its SkyMiles frequent fliers — Your checked bags will be at the carousel within 20 minutes or you get 2,500 miles. The airline has decided that the program is worth continuing, but it’s still incredibly restrictive. [More]

(Paul Thompson)

Allegiant Air Pilots Plan Strike For Thursday; Could Ground 250 Flights

Earlier today, we reported that the pilots of Nevada-based budget carrier Allegiant Air took their beef with the carrier to the public by posting an open letter to passengers voicing their concern about carrier’s stance on safety standards and treatment of employees. Now, the pilots say they’re prepared to go on strike Thursday, a move that has the potential to ground 250 flights. [More]

(Brian Brodeur)

Airline’s Pilots Warn Passengers Of Safety Concerns

In an open letter to their passengers, the pilots of Nevada-based budget carrier Allegiant Air have gone public with their concerns about what they see as sagging service and safety standards for the airlines. [More]

JetBlue Cancels Passenger’s Ticket For Flight He Wasn’t Even Supposed To Be On

JetBlue Cancels Passenger’s Ticket For Flight He Wasn’t Even Supposed To Be On

Anyone who has traveled frequently enough has likely had to deal with your flight being canceled or rescheduled and all the havoc that can ensue trying to keep the rest of your itinerary from being completely screwed up. But what’s a traveler to do when the airline screws up twice and cancels your ticket for a flight that you’re not even booked on? [More]

(Adam Fagen)

Frontier Airlines Strands Passengers At The Gate For 18 Hours

Passengers awaiting a flight from St. Louis to Denver over the weekend could have driven to their destination in less time than it took for their Frontier Airlines flight to actually board. [More]

(Atwater Village Newbie)

Woman Says United Airlines Flight Attendant Shamed Her For Breastfeeding During Flight

For years now nursing mothers have encountered any number of displeased looks, rude remarks and requests to cover up. A Vancouver mother says she was the latest victim of such a run-in when a flight attendant on a United Airlines flight tossed a blanket to her husband in an attempt to get her to cover up.
[More]

Passengers Safely Taken Off Delta Jet That Skidded Off Snowy Runway

Passengers Safely Taken Off Delta Jet That Skidded Off Snowy Runway

Two-thirds of the flights scheduled to arrive today at New York’s LaGuardia airport have already been canceled, mostly due to the latest snow storm to slam the Mid-Atlantic region. And there are 130 who probably wish their Delta flight to LGA had called off after it slid off the runway this morning. [More]

American Airlines Super Sorry About Leaving Passenger On Hold For 6 Hours

American Airlines Super Sorry About Leaving Passenger On Hold For 6 Hours

If you’ve tried to fly this winter, chances are you’ve hit some weather-related delays or cancelations and ended up in line or on the phone waiting to speak to someone who could help you out. But odds are that you didn’t wait as long as the one Florida woman who spent six hours trapped on hold with American Airlines. [More]