air canada
Airlines are cutting things like entertainment units, snacks and beverages in order to raise revenue and cut fuel costs, but what about those inflatable
life vests? Do we need those? Air Canada's regional airline "Jazz" doesn't think so.
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customer service
Air Canada has heard you loud and clear, and they're going to start making sure they have decent customer service reps on-hand to help you the next time your flight is canceled, delayed, or re-routed. And
you'll have to pay for it: "$25 one-way on short-haul flights and an extra $35 one-way on long-haul routes within North America."
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complaints
hasan: that was funny — I'm going to Toronto tomorrow... and rang
Air Canada inquiring about carrying wine in hand luggage... lady said "if you can get it passed security, we have no problem with it", then asked me for my name and nationality, "Given that information, I'd advise you to leave it at home"
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air canada
Gus Fuentes is being billed $1,350 (Canadian) for being an ass onboard an Air Canada jet, before it took off from London for Toronto. His antics caused him to be kicked off the plane, and the airline sent him a bill for causing the flight to be delayed. While he vows to fight the Man and not pay, the Canadian Transportation Agency has already ruled that the airline was within its rights when it sent Gus the bill.
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time to human
Here's the results of our week-long investigation into how fast it took airlines to pick up the phone.
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time to human
All week we've been calling the airlines to see how long it takes their customer service reps to answer the phone. Here's today's rankings:
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time to human
Nothing can stop us from calling up all the airlines and comparing how fast it takes a carbon-based life form to pick up the phone. Not even the tinkly
pianissimo of Midwest's hold line. We foil all the automated response system's attempts to pry out more information about an actual ticket using the short circuit shortcuts provided by
GetHuman.
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time to human
We're calling the major airlines this week to see how long it takes them to pick up.
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time to human
The statistics train keeps on rolling. We called up many major airlines this afternoon and here's how long it took for them to pick up.
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Consumerist
time to human
