Customs Cutbacks Result In Several Hours Of Waiting In Line For Some Travelers

Customs Cutbacks Result In Several Hours Of Waiting In Line For Some Travelers

Going through customs after an international flight can sometimes be a hassle, but the line for passengers arriving back home in their country of residence usually moves much faster than those visitors from other nations. Try telling that to American travelers landing at DFW International in Texas, where some have spent hours and hours waiting in line just to clear customs. [More]

My Dad Dies During Celebrity Cruise Excursion; Crew Throws Out Our Stuff

My Dad Dies During Celebrity Cruise Excursion; Crew Throws Out Our Stuff

What was supposed to be a happy Alaskan getaway on a Celebrity Cruise ship turned into a tragedy for Consumerist reader Melissa when her father suffered a cardiac incident while on an excursion then passed away two days later in the hospital. Now Celebrity is telling Melissa that it discarded hundreds of dollars worth of clothing and other items that were left on the ship while she tended to her father. [More]

(Karen_Chappell)

Which Airlines Have The Most WiFi-Enabled Flights?

By now, most of us are used to having Internet access wherever we go, but a majority of flights by the major U.S. airlines still don’t offer in-flight WiFi access to passengers. And your likelihood of finding WiFi on a plane all depends on which airline you’re flying on that day. [More]

Priceonomics' comparison of hotel room rates and Airbnb rates for Philadelphia.

Are You Really Saving Money When You Get A Room From Airbnb?

Some people prefer home-sharing services like Airbnb over hotels because they would rather stay in a cozy apartment than in a sealed-up room with of a chain hotel. Others choose these services because they feel they are saving money over the cost of a traditional hotel, but how much you save — or if you’re saving at all — depends on where you stay and how you book your hotels. [More]

When the travelers arrived, this pool was filthy and black, and the grass had grown so high as to block the ocean view.

Expedia Doesn’t Really Care That The 25-Acre Hawaiian Vacation Rental You Booked Is Now Closed

You go online to book a vacation through Expedia.com and there it is — your dream Hawaiian house, located on 25 secluded acres with an ocean view. So you book the 6-day package through the site and jet off with a couple of your friends for fun in the sun. But when you get there, your Pacific island fantasy is shattered. [More]

(ktorster)

Jersey Shore Landlord Caught Renting Out Uninhabitable Properties And Homes He Doesn’t Own

The New Jersey coastline can be a goldmine for owners of rental properties, as vacationers flock to the Atlantic Ocean every summer looking to rent for anything from a few days to the entire season. But one landlord is accused of bilking dozens of renters by taking their money for homes not fit for human habitation, some of which he doesn’t even own anymore. [More]

(afagen)

Royal Caribbean Passenger Says Crew Wouldn’t Let Her Leave Her Cabin After Daughter Fell Overboard

Last September, a 21-year-old woman on board a Royal Caribbean cruise ship fell overboard and lost her life. In a recently filed lawsuit, the woman’s mother says she was kept under guard in her cabin for days after the incident and that she was not allowed to leave her room or contact her other children. [More]

In Wake Of Poop Cruises, Senator Calls For Passenger Bill Of Rights

In Wake Of Poop Cruises, Senator Calls For Passenger Bill Of Rights

After last month’s “poop cruise” disaster on the stranded Carnival Triumph, one lawmaker is asking for the travel industry to police itself and create a standard passenger bill of rights so consumers know what is expected — and what forms of redress are available — when things go wrong. [More]

The Triumph fire has now ruined vacation plans for thousands of additional Carnival customers.

Carnival Forced To Cancel 12 More Upcoming Cruises Aboard Stranded Ship

With the Carnival Triumph and its 4,000 passengers still being towed back to port following an engine room fire earlier this week, the cruise line operator has had to pull the plug on a dozen additional upcoming voyages for the ship. [More]

(afagen)

Southwest Raising Bag Fees, Will Start Charging For No-Shows

Hours after announcing a $29 million settlement over its drink voucher program, Southwest Airlines revealed plans to add $300 million in new and increased fees, along with a policy change that will certainly irk some frequent Southwest travelers. [More]

(Paxton Holley)

Southwest Owes Passengers $29 Million In Free Drinks

August 1, 2010 is a day that many Southwest Airlines Business Select fliers know well. It’s the day on which the carrier stopped allowing these passengers to carry over their unused free drink vouchers to future flights. More than two years and one class-action settlement later, Southwest is having to buy a lot of rounds. [More]

3-Day Delay For United Flight Results In Brawl With Airport Employees

3-Day Delay For United Flight Results In Brawl With Airport Employees

When you’ve been stuck for days simply trying to board your flight back home, it’s understandable if things get a little tense. But you don’t necessarily expect it to degrade to the point where you are involved in fisticuffs with airport employees. [More]

You Can't Score A Free Plane Seat For Your Baby By Putting Him On Your 3-Year-Old's Lap

You Can't Score A Free Plane Seat For Your Baby By Putting Him On Your 3-Year-Old's Lap

As any parents who have flown with little babies probably knows, many airlines will not require a ticket for children under two years of age, so long as the child is seated on an adult’s lap. But U.S. Airways had to give the boot to a family of six after the parents figured they could simply seat one of their under-2 children with their ticketed 3-year-old. [More]

Lawmakers Ask TSA To Place Passenger Advocates In Airports

Lawmakers Ask TSA To Place Passenger Advocates In Airports

Considering all the negative press the Transportation Security Administration has received in recent years over its invasive airport security screening procedures, it couldn’t hurt for the TSA to have staffers on hand whose job it is to consider the best interest of the passengers. [More]

It Could Now Cost You Over $400 To Check A Bag On Some Flights

It Could Now Cost You Over $400 To Check A Bag On Some Flights

Fees for checked bags vary wildly, from absolutely nothing to arm-and-a-leg-and-an-ear. And according to a new round-up of fees from the various carriers, you might need to throw another limb in there if you’re checking an oversize bag on your international flight. [More]

Consumer Groups Scold Airlines For Pocketing Tax Money During FAA Shutdown

Consumer Groups Scold Airlines For Pocketing Tax Money During FAA Shutdown

Surely you remember the recent FAA shutdown, during which the government couldn’t collect taxes on airfares, leading the airlines to temporarily raise their base prices and pocket an estimated $70 million a day. Now a coalition of consumer groups, including our benevolent benefactors at Consumers Union, are voicing their displeasure for this and other anti-consumer behavior. [More]

Judge Dismisses Lawsuit Against TSA From Man Who Wrote 4th Amendment On Chest

Judge Dismisses Lawsuit Against TSA From Man Who Wrote 4th Amendment On Chest

Many of you will remember the story from earlier this year about the man with the Fourth Amendment written on his chest who filed a lawsuit against the TSA, alleging that he had been wrongfully detained after he stripped down to his running shorts at an airport security checkpoint. Now comes news that a federal judge has dismissed complaints against almost all defendants in the lawsuit. [More]