Delta SkyMiles To Be Based On Price Of Ticket, Not Distance Of Flight

Delta SkyMiles To Be Based On Price Of Ticket, Not Distance Of Flight

In a move that may please some business travelers whose employers aren’t picky about pricey airfares, but will likely annoy frugal frequent travelers, Delta Air Lines announced today that it will be changing its SkyMiles frequent flier program so that the number reward miles earned will be based on the price of a ticket, and not the distance flown. [More]

Carnival Sends Out E-Mail With Boarding Advice For Cruise You Didn’t Book

Carnival Sends Out E-Mail With Boarding Advice For Cruise You Didn’t Book

It’s nice to get helpful advice from a cruise operator in advance of departure. But it can be alarming when that advice is for a cruise that you know nothing about and a ship you never booked travel on. [More]

United Arab Emirates' Etihad Airways has been training hundreds of attendants to be "Flying Nannies."

Airlines Adding ‘Flying Nannies’ And Lactation Stations

Rather than banishing kids to a create a child-free zone on its planes or removing an entire family from the aircraft because of an upset youngster, one airline has decided to train its cabin crew as “onboard nannies,” while another carrier is carving out a small section for traveling moms who need a few moments of privacy. [More]

(Whatatravisty)

American Airlines’ Apology To Nursing Mom Only Ends Up Making Situation Worse

In a situation where a simple apology would have really helped, American Airlines went a few steps too far in its apology letter to a mother who claimed she was hassled by a flight attendant for nursing on the plane. [More]

JetBlue Goes After A Pricier Class Of Flier With Lie-Flat Seating, Single-Seat Suites

JetBlue Goes After A Pricier Class Of Flier With Lie-Flat Seating, Single-Seat Suites

JetBlue made a name for itself as an all-economy class airline that provided better service than the usual low-price competitors. Now the carrier is hoping to appeal to those passengers willing to pay some more money for a little bit of extra luxury on longer flights. [More]

(Meg)

Are Crying Kids Reason To Be Booted From An Airplane? US Airways Thinks So

We see a lot of stories about passengers being removed from airplanes, some of which seem legitimate (intoxicated, verbally abusive travelers) and others that don’t (people who ask a flight attendant one too many questions). Here’s the story of a Consumerist reader who, along with her two young sons, was ejected from a flight because her crying kids were delaying takeoff — but is that really reason enough? [More]

Customs Cutbacks Result In Several Hours Of Waiting In Line For Some Travelers

Customs Cutbacks Result In Several Hours Of Waiting In Line For Some Travelers

Going through customs after an international flight can sometimes be a hassle, but the line for passengers arriving back home in their country of residence usually moves much faster than those visitors from other nations. Try telling that to American travelers landing at DFW International in Texas, where some have spent hours and hours waiting in line just to clear customs. [More]

My Dad Dies During Celebrity Cruise Excursion; Crew Throws Out Our Stuff

My Dad Dies During Celebrity Cruise Excursion; Crew Throws Out Our Stuff

What was supposed to be a happy Alaskan getaway on a Celebrity Cruise ship turned into a tragedy for Consumerist reader Melissa when her father suffered a cardiac incident while on an excursion then passed away two days later in the hospital. Now Celebrity is telling Melissa that it discarded hundreds of dollars worth of clothing and other items that were left on the ship while she tended to her father. [More]

(Karen_Chappell)

Which Airlines Have The Most WiFi-Enabled Flights?

By now, most of us are used to having Internet access wherever we go, but a majority of flights by the major U.S. airlines still don’t offer in-flight WiFi access to passengers. And your likelihood of finding WiFi on a plane all depends on which airline you’re flying on that day. [More]

Priceonomics' comparison of hotel room rates and Airbnb rates for Philadelphia.

Are You Really Saving Money When You Get A Room From Airbnb?

Some people prefer home-sharing services like Airbnb over hotels because they would rather stay in a cozy apartment than in a sealed-up room with of a chain hotel. Others choose these services because they feel they are saving money over the cost of a traditional hotel, but how much you save — or if you’re saving at all — depends on where you stay and how you book your hotels. [More]

When the travelers arrived, this pool was filthy and black, and the grass had grown so high as to block the ocean view.

Expedia Doesn’t Really Care That The 25-Acre Hawaiian Vacation Rental You Booked Is Now Closed

You go online to book a vacation through Expedia.com and there it is — your dream Hawaiian house, located on 25 secluded acres with an ocean view. So you book the 6-day package through the site and jet off with a couple of your friends for fun in the sun. But when you get there, your Pacific island fantasy is shattered. [More]

(ktorster)

Jersey Shore Landlord Caught Renting Out Uninhabitable Properties And Homes He Doesn’t Own

The New Jersey coastline can be a goldmine for owners of rental properties, as vacationers flock to the Atlantic Ocean every summer looking to rent for anything from a few days to the entire season. But one landlord is accused of bilking dozens of renters by taking their money for homes not fit for human habitation, some of which he doesn’t even own anymore. [More]

(afagen)

Royal Caribbean Passenger Says Crew Wouldn’t Let Her Leave Her Cabin After Daughter Fell Overboard

Last September, a 21-year-old woman on board a Royal Caribbean cruise ship fell overboard and lost her life. In a recently filed lawsuit, the woman’s mother says she was kept under guard in her cabin for days after the incident and that she was not allowed to leave her room or contact her other children. [More]

In Wake Of Poop Cruises, Senator Calls For Passenger Bill Of Rights

In Wake Of Poop Cruises, Senator Calls For Passenger Bill Of Rights

After last month’s “poop cruise” disaster on the stranded Carnival Triumph, one lawmaker is asking for the travel industry to police itself and create a standard passenger bill of rights so consumers know what is expected — and what forms of redress are available — when things go wrong. [More]

The Triumph fire has now ruined vacation plans for thousands of additional Carnival customers.

Carnival Forced To Cancel 12 More Upcoming Cruises Aboard Stranded Ship

With the Carnival Triumph and its 4,000 passengers still being towed back to port following an engine room fire earlier this week, the cruise line operator has had to pull the plug on a dozen additional upcoming voyages for the ship. [More]

(afagen)

Southwest Raising Bag Fees, Will Start Charging For No-Shows

Hours after announcing a $29 million settlement over its drink voucher program, Southwest Airlines revealed plans to add $300 million in new and increased fees, along with a policy change that will certainly irk some frequent Southwest travelers. [More]

(Paxton Holley)

Southwest Owes Passengers $29 Million In Free Drinks

August 1, 2010 is a day that many Southwest Airlines Business Select fliers know well. It’s the day on which the carrier stopped allowing these passengers to carry over their unused free drink vouchers to future flights. More than two years and one class-action settlement later, Southwest is having to buy a lot of rounds. [More]