<![CDATA[Consumerist: Advertising]]> http://cache.gawker.com/assets/base/img/thumbs140x140/consumerist.com.png <![CDATA[Consumerist: Advertising]]> http://consumerist.com/tag/advertising http://consumerist.com/tag/advertising <![CDATA[ Reporter Actually Measures Noodles In Campbell's Soup ]]> 32' of noodles is about 10 yards, so a reporter from KING5 in Seattle decided to lay them out, end by end, starting at the 10 yard line of a fooball field, to see if he could score a noodley touchdown. We applaud this effort.

We have to say we're not surprised by the results. We trust that Campbell's understands chicken soup manufacturing.

Let Jesse Buy It: Noodles [KING 5] (Thanks,Cherise!)

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Consumerist-5398918 Fri, 06 Nov 2009 14:15:06 EST Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5398918&view=rss&microfeed=true
<![CDATA[ Campbell's Brags About Its Noodle Length ]]> Campbell's wants you to know it packs 32 feet of noodles inside every can, and it's paid for a Times Square billboard to teach that fact to you, AdAge reports.

"We wanted to remind people how the soup they love more than any other is full of the stuff they love most," Eric Christianson, business director — Campbell's condensed soups, said in a statement. "Our TV commercial, 'Slurp,' as well as our print ads, use the billboard and giant noodle imagery to drive home the value we offer in each can. It just made sense to bring that same idea to life with a real billboard above one of the busiest intersections in the world."

Campbell's estimates 1.5 million people will see the billboard over the next four weeks. Its 2009 soup season campaign is titled "Slurp," which sounds sort of gross and certainly lacks the smoothness of Don Draper's "Toasted" cigarette ad push.

Campbell Wants to Show You Just How Long Its Noodles Are [AdvertisingAge]
(Photo: edEx)
(Thanks, NORMLgirl!)

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Consumerist-5398431 Fri, 06 Nov 2009 09:47:53 EST Phil Villarreal http://consumerist.com/index.php?op=postcommentfeed&postId=5398431&view=rss&microfeed=true
<![CDATA[ AT&T Sues Verizon Over "There's A Map For That" Ads ]]> AT&T has had it with Verizon's "there's a map for that ads" and have filed a lawsuit. The big blue death star says that the ad is misleading because while the blank spaces in Verizon's map actually show places where there is no Verizon service at all — the blank spaces in the AT&T map may still have voice and data coverage — just not "3G" coverage.

Apparently, AT&T is quite concerned that less technically savvy potential customers will look at the maps and think AT&T doesn't work in Montana or something.

Verizon has already changed the commercial to include a disclaimer that voice and data are still available in the white space on AT&T's map, and have removed a reference to AT&T customers being "out of touch." This, however, was not enough for AT&T.

From their lawsuit:

By continuing to use a "3G" coverage map in its advertisements, Verizon is still conveying the message that AT&T has no coverage in the white or blank space included in the map, and thus AT&T customers cannot use their phones in large portions of the United States.

You can read the lawsuit here.

AT&T sues Verizon over 'there's a map for that' ads [Engadget]

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Consumerist-5396462 Tue, 03 Nov 2009 19:44:18 EST Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5396462&view=rss&microfeed=true
<![CDATA[ Gawker Duped By Malware Gang, Serves Up Infected Suzuki Ads ]]> Scammers pretending to buy ads for Suzuki tricked Gawker's ad sales team last week into running malware-laced ads that installed spyware and crashed the browsers of some readers before they were caught and pulled.

The network apologized for serving up serving Adobe exploits CVE-2008-2992 and CVE-2009-0927 on its flagship blog by saying simply, "Sorry About That. Our ad sales team fell for a malware scam. Sorry if it crashed your computer." Silicon Valley Insider has the scoop, including the full email exchange between Gawker ad-sales guy James Del and the scammers.

The ad ran for "less than 5 days last week," Gawker's James Del told Threat Level. "This was a very malicious piece of code that seemingly took advantage of unpatched Adobe software, though we don't have details on how exactly that worked. It was not a ‘trick' ad, wherein users were prompted to install something … It simply strong armed it's way through a vulnerability and infected the computer."

Note that while Gawker still hosts us for the time being, they do not serve any ads to Consumerist readers.

Protect yourself while surfing from ads both dangerous or simply annoying by using Firefox with Adblock and Flashblock.

Gawker Scammed By Malware Crew Pretending To Be Suzuki [Silicon Valley Insider]

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Consumerist-5391120 Tue, 27 Oct 2009 14:48:18 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5391120&view=rss&microfeed=true
<![CDATA[ Are You Ready For The UHF TV Transition? ]]> Before DTV, before cable even, another transmission standard transistion rocked boob tubes across America - the groundbreaking introduction of UHF signals!

For further reading, the Dec. 1962 Popular Mechanics article, "Here Comes UHF-TV" explains the hows whys and costs of UHF-TV transition.

The technology may be new, but but the struggles with communicating and adapting to the change are fresh each time.

(Thanks to Lee!)

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Consumerist-5390290 Mon, 26 Oct 2009 16:03:09 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5390290&view=rss&microfeed=true
<![CDATA[ DirecTV Resurrects Chris Farley In Questionable Ad ]]> Is anyone else skeeved out over the DirecTV ad? Based on the movie Tommy Boy, in which Chris Farley — who died in 1997 due to a drug overdose and heart complications — the spot shows Farley doing his famed Fat Guy in a Little Coat Dance as co-star David Spade re-dubs his character's dialogue.

It's bizarre that Spade, a close pal of Farley's, went along with this. He and DirecTV must have miscalculated the ad as a tribute to a great movie moment rather than a disturbing, insensitive money grab.

Or maybe Comcast put together the ad as a way to drive people away from DirecTV.

DirecTV Profits Off the Dead [The Mep Report]
(Thanks, Russ!)

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Consumerist-5389963 Mon, 26 Oct 2009 10:10:50 EDT Phil Villarreal http://consumerist.com/index.php?op=postcommentfeed&postId=5389963&view=rss&microfeed=true
<![CDATA[ Super Bowl Ads From Cash4Gold And GE: Where Are They Now? ]]> Sure, Super Bowl ads are a great way to generate a lot of buzz for your company or product. But how do you fare in the long term? Consumer Reports Home took a look at two stars of Super Ad Bowl 2009: Cash4Gold and General Electric.

Here at Consumerist, we can tell you a lot about Cash4Gold. But the smart grid technology advertised by GE has fared a lot better...due to federal stimulus money.

About $4.5 billion in federal stimulus money from the American Recovery and Reinvestment Act of 2009 is being doled out by the U.S. Department of Energy to help utilities turn the existing power grid into a smart network. This modernization is designed to enable two-way communication between utilities and consumers.provide safer, more-efficient management of the electric grid, and save you money.

One might call it Cash4Current. No?

A tale of two Super Bowl ads: GE's smart grid and Cash4Gold

RELATED:
Consumerist's Super Bowl Ad Liveblog
Cash4Gold's Superbowl Ad Targets History Buffs With Mc Hammer And Ed Mcmahon

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Consumerist-5388742 Sat, 24 Oct 2009 14:00:21 EDT Laura Northrup http://consumerist.com/index.php?op=postcommentfeed&postId=5388742&view=rss&microfeed=true
<![CDATA[ Customer Gets Payless To Compensate Him For Text Message Spam ]]> Peter was pretty frustrated when Payless Shoesource ignored his two opt-out texts and continued to pester him with SMS spam. His complained via email and got taken off their list, but then he decided to see if he could get back the money those texts cost him.

I had been receiving text messages from Payless Shoes about special offers. I remember giving out my number to them (I know, I dont know why I did) but they never mentioned anything about text messages. Here's a letter I sent to them. I admit I was a little mean, but I was annoyed.

Dear Payless,

Please Stop sending me text messages. I have "opted out" two times already yet you still send them. My number is also on the do not call list and you are ignoring it.

As a matter of fact getting these so called "offers" actually reminds me NOT to shop in your stores.

To be honest, I would rather tie dead fish to my feet than buy anything at Payless ever again since you keep sending me these texts and ignore your customers requests.

My number is [redacted], do not send me text messages again.

-Peter"

They sent me this:

Dear Peter,

Thank you for contacting Payless Shoesource.

We apologize that you were inconvenienced by our message. Please rest assured that your comments have been forwarded to our marketing staff.

All of the phone numbers called during this marketing campaign were collected at the time of checkout in our stores. These numbers have not been bought or sold through any outside marketing firms. Your phone number has been removed from the data base.

Thank you for taking the time to provide us with your feedback.

Katelin
Payless Shoesource Customer Support Center

That should have been fine, but I thought about it and well... I got a little snotty with them.

Katelin,

I understand that, and while its good news, I was wondering if Payless will re-pay me my fees for the text messages I received TWICE. I had opted out and got them again.

I think its 5 cents a word and it's 27 words. Thats $1.35 x 2 = $2.70. Plus I had to text "opt out" and that was an additional 10 cents.

Please, in these tough economic times it would mean a lot to me to pay me back my $2.80, since at NO TIME did your employee tell me BEFORE that my number would be used in this manner. Not to mention you name is "Payless" and I ended up paying $2.80 MORE upon visiting your store.

I'm awaiting your response.

Sincerely,
Peter

You're not gonna believe this...

Dear Peter,

Thank you for contacting Payless Shoesource.

I can send you a Payless Shoe Source Gift Card that can be used on www.payless.com and in any U.S. Store. Please reply back with your address if you would like to accept the Gift Card.

Thank you for your time.

Katelin
Payless Shoesource Customer Support Center

So, Im not sure what the amount is... I'm really hoping it's for $2.80, but I took the deal. Thought I'd share.

Hey, it never hurts to ask. We're not sure what insane cellular provider charges Peter 5 cents per word, though.

Update: Peter wrote back to us:

I think you're right about that pricing. I think it's $.20 a message. I honestly DON'T text and wasnt sure what it was.

Plus I had a bit of an attitude with them that was a little unwarranted. I'm not sure if Consumerist.com is interested but I don't mean to be a bully, I just dont like spam. So I sent them this letter.

Thanks again!
Peter

Katelin,

Thank you for your quick reply. I would like to take this chance to apologize for being rude. You have gone above and beyond and have kept a customer in the process.

Thanks again,
Peter

(Photo: crschmidt)

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Consumerist-5388169 Thu, 22 Oct 2009 21:53:08 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5388169&view=rss&microfeed=true
<![CDATA[ Burger King Welcomes Windows 7 With Seven-Patty Whopper ]]> What could be more American than celebrating the launch of a new product with an almost comically unhealthy fast-food product? Unfortunately, the seven-patty Windows 7 Whopper is only available in Japan.

If you're wondering (and of course you are) the burger is over five inches tall, weighs more than a pound, and has 2,120 calories. Wait, why didn't they market this in the U.S. again? Foreigners are eating gut-busting fast food and we're stuck with house parties. Hmph.

Burger King Japan selling Windows 7 burgers [Electronista]
Burger King's Windows 7 whopper: 7 patties, 2,120 calories [Japanator]

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Consumerist-5387916 Thu, 22 Oct 2009 15:15:32 EDT Laura Northrup http://consumerist.com/index.php?op=postcommentfeed&postId=5387916&view=rss&microfeed=true
<![CDATA[ Guy Catches Laptop With His Butt. Yawn. ]]> Somehow we missed this gem two months ago, but here's a viral video sensation involving a trio of athletes who can catch slim laptops in their butts.

You may notice that this bears a strong resemblance to that stupid Levi's viral video and that stupid Ray Bans video and that stupid Coor's Light video. With this quadtych, I hereby declare using fishing line to yank stuff and then running the film in reverse to make it look like it's thrown an official viral video format.

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Consumerist-5386806 Wed, 21 Oct 2009 13:46:26 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5386806&view=rss&microfeed=true
<![CDATA[ Ralph Lauren Is As Weirded Out By This Ad As We Are ]]> Fashion advertising has a long tradition of lying, but this comically stupid Ralph Lauren ad seems to have confused the human anatomy with a box of Pocky. Unfortunately, Ralph Lauren doesn't want to be mocked for its own advertising, so it started sending out DMCA takedown notices to blogs who have posted the ad—both Boingboing and Photoshop Disasters have been ratted out to their ISPs. Blogspot took down the pic from Photoshop Disasters while it investigates, but Boingboing has posted it a second time.

We're not sure this will teach Ralph Lauren anything about the Streisand Effect, but it's still fun to see a company mangle its own heavy-handed intimidation tactics.

Update: Our original post said that Photoshop Disasters caved to the takedown notice, but that was incorrect according to several readers. A commenter below writes, "Photoshop Disasters didn't cave - Blogspot policy is to remove the offending post until the investigation is complete. PsD had a post up about it yesterday." We've changed the wording in the first paragraph to more accurately reflect what happened.

"The criticism that Ralph Lauren doesn't want you to see!" [Boingboing]

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Consumerist-5376308 Wed, 07 Oct 2009 14:03:11 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5376308&view=rss&microfeed=true
<![CDATA[ Gee, Jay Leno Sure Does Like Talking About Products ]]> Edrants.com recently edited together all the moments of Leno & guests dropping product names. Yes, this is just one episode's worth of product references.

In the episode, Jay mentions Cialis, Snuggies, Starbucks, Pillsbury, Walmart, and Red Lobster, all before having a conversation with the Wendy's mascot. It seems like Jay likes to talk about products and brands almost as much as we do. Almost.

If you enjoyed this video, there are also far less interesting and much more paranoid examples from David Letterman and Conan.

Too many products in 'Jay Leno Show'? (video) [The Live Feed] (Thanks, Klay!)

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Consumerist-5373089 Fri, 02 Oct 2009 14:25:32 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5373089&view=rss&microfeed=true
<![CDATA[ Internet Speeds Are Lower Than Advertised 50-80% Of The Time ]]> Anyone who reads the fine print when signing up for Internet access knows that the speeds advertised are "best case" scenarios, or more cynically that they're total fabrications meant to lure in customers. Now the FCC, as part of its larger study of how to expand broadband access, has reported that "actual broadband speeds lag advertised speeds by as much as 50% to 80%."

The real reason for the FCC study—due this coming February—is to figure out a way to make our broadband infrastructure more robust, but from the Consumerist standpoint, we just want to know why ISPs keep lying to us.

Joel Kelsey, a policy analyst at Consumers Union, says he's heard many such complaints from users and has pushed for the Federal Trade Commission to take up a review under truth in advertising laws.

[...]

"This speaks to consumer empowerment. And if you are advertising one speed but delivering another, that takes power away," Kelsey said. "Consumers can't make accurate decisions based on quality of service from one provider off another."

"Internet Speeds Are Often Slower Than What Consumers Pay For, FCC Finds" [Washington Post]
(Photo: psyberartist)

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Consumerist-5371339 Wed, 30 Sep 2009 15:16:26 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5371339&view=rss&microfeed=true
<![CDATA[ 50 Cool Billboards ]]> Most billboards are either ugly jumbles of giant text, or unfortunately memorable things like this. Here's a list of 50 mostly cool ones (we think the Texas one is 'shopped, and the anti-American one can suck it). Hey, if you're gonna advertise on a billboard, you may as well make it entertaining.

The last one on the list shows a mascara ad where the model's mascara weeps, which is a perfect time for me to link to this creepy New Zealand billboard safety campaign where children bleed from their faces when it rains. Please god don't let the hemorrhoid doctor find out about this technology.




"50 Extraordinary and Attractive Billboards " [10Steps.SG via Very Short List]

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Consumerist-5370343 Tue, 29 Sep 2009 16:09:03 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5370343&view=rss&microfeed=true
<![CDATA[ Reminder: Amish Heater Is Still No Miracle ]]> The supposedly classy New York Times Magazine had a 2-page ad for the Amish Heater this weekend, so with that and the cold times a-coming, now is a good time to remind everyone that the Amish Heater is just a standard space heater plus overpriced particleboard faux-wood mantle on wheels.

Consumer Reports tested the "miracle" Heat Surge Roll-n-Glow Electric Fireplace back in March and found it performed the same as a normal electric heater.

The device is currently $349 online, or you can, as the Heat Surge VP told the NYT, get a space heater for $29.99 from a big box store. You can answer for yourself if you the fake fireplace and rollability features are enough of a "miracle invention" to be worth the extra few hundred bucks.

Note: purple scare-quotes photoshopped.

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Consumerist-5369400 Mon, 28 Sep 2009 12:57:27 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5369400&view=rss&microfeed=true
<![CDATA[ UPS Now Delivers Bonus Junk Mail Packages ]]> What does the United States Postal Service do for you that UPS doesn't? Deliver junk mail, you say? Not anymore! Next week, UPS will test market delivering solicitations along with your packages in a few lucky, lucky markets.

"We did some focus-group research and it really indicated that people were receptive to receiving offers from U.P.S.," Ms. Lynn said. "What we heard was, ‘If U.P.S. brings it to me, it's not junk.' "

Still, the company is taking several steps to try to ensure that a Direct to Door Pak is received more like a gift than another application for another credit card.

For one thing, the offers inside each box are intended to be special rather than "mass offers distributed through other channels," Ms. Lynn said.

Companies participating in next week's test include Sephora, Finish Line, Pottery Barn, and Men's Wearhouse, among others. The packages will contain either special offers or free samples.

We're sort of amazed that this didn't start decades ago.

Delivering Something Extra [NY Times] (Thanks, Jason!)

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Consumerist-5367229 Fri, 25 Sep 2009 09:30:05 EDT Laura Northrup http://consumerist.com/index.php?op=postcommentfeed&postId=5367229&view=rss&microfeed=true
<![CDATA[ Nigeria Demands Apology For Sony Ad Implying They're A Source Of Scams ]]> Nigeria is mad at Sony for its latest ads that suggesting a lot of scams come from the country. Heaven forfend!

In the ad, a corporate rumor-squasher (read: PR spokesbot) responds to a rumor-mongrel's (read: pudgy gadget blogger) request for comment about a tip he got about a PS3 price-drop. "You can't believe everything you read on the Internet. Otherwise I'd be a Nigerian millionaire by now."

In response to this false, defamatory and confidential claim, Nigeria demanded an immediate recant. "Nigeria also demands an unconditional apology from Sony Corporation for this deliberate negative campaign against the country's image and reputation," said a spokesman for the Nigerian government.

Sony Corporation portrayed Nigeria as home of fraud [Vanguard NR via The Raw Feed]

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Consumerist-5362936 Fri, 18 Sep 2009 17:37:31 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5362936&view=rss&microfeed=true
<![CDATA[ Top 25 Best Global Brands — Samsung, Microsoft Beat Apple ]]> Branding consultants Interbrand have released their 2009 "Best Global Brands" report. Once again, Coke is the planet's most valuable brand. IBM and Microsoft took second and third respectively. Check out he top 25 inside.


Top 25 Most Valuable Brands



1. Coca-Cola
2. IBM
3. Microsoft
4. GE
5. Nokia
6. McDonald's
7. Google
8. Toyota
9. Intel
10. Disney
11. HP
12. Mercedes-Benz
13. Gillette
14. Cisco
15. BMW
16. Louis Vuitton
17. Marlboro
18. Honda
19. Samsung
20. Apple
21. H&M
22. American Express
23. Pepsi
24. Oracle
25. Nescafe

The big losers on the list were mostly car brands — Toyota, Mercedes-Benz, and BMW all slipped at least one spot on the list compared to 2008. American Express also took a big hit - dropping 7 places on the 2009 list.

(Photo:balmes)

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Consumerist-5362550 Fri, 18 Sep 2009 10:40:12 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5362550&view=rss&microfeed=true
<![CDATA[ Comic Duo Offers To Make Free Commercials For Local Businesses ]]> Love local commercials? So do Rhett & Link, a couple of comics who film ads for local businesses everywhere. The spot below, for example, makes a delightfully inappropriate plea for racial unity while plugging North Carolina-based Red House Furniture ("We make furniture for black people and white people!").


In their ever-expanding quest for new subject matter, Rhett and Link are asking people to nominate their favorite local business to win a free, customized commercial. To make a nomination, you can visit the website, where you can also view the businesses that have been nominated so far.

Rhett & Link will make your next local TV ad [Adfreak]

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Consumerist-5361131 Thu, 17 Sep 2009 10:30:00 EDT Carrie McLaren http://consumerist.com/index.php?op=postcommentfeed&postId=5361131&view=rss&microfeed=true
<![CDATA[ Play Doh Ads Make Crying Out For Help Fun ]]> These Play Doh ads from Singapore don't seem to be aimed at kids. Then again, the message "safe no matter what you make" seems to be aimed directly at parents of kids who play with Play Doh, which leads us back to our initial thought, which is wtf kind of kid requiring parental supervision is shaping eerily realistic looking bottles of pills and razor blades for fun? Play Doh, the fun sad toy that tastes like tears!

"A Campaign With an Edge" [UglyDoggy via AgencySpy]

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Consumerist-5361202 Wed, 16 Sep 2009 19:01:03 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5361202&view=rss&microfeed=true
<![CDATA[ Danish Government Promotes Unwanted Pregnancies, Tourism ]]> Here's another one for the apology pile: the Danish government is apparently very, very sorry for creating one of the most bizarre tourism campaigns ever. VisitDenmark, which promotes tourism, created a fake website for a pretty young mom who got drunk one night, had sex with a stranger, ended up with a baby, then made an internet video to find the father. The story was purely a hoax—the young woman, an actor; the baby, not hers—and many people sucked in by the sad tale are now pissed off.

According to 9News, VisitDemark initially defended the stunt, calling it "a good and sweet story about a mature, responsible woman who lives in a free society and shoulders the responsibility of her actions."

There's that. But then there's also the message, "Come to Denmark, where you can impregnate beautiful women and disappear the next morning!" It's the Denmark-as-Vegas model, but "What happens here stays here" was already taken.

Naturally, there's already a parody video (and, actually, it's pretty funny).

Denmark sorry for 'one-night stand' hoax [9News via Brandfreak]

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Consumerist-5360860 Wed, 16 Sep 2009 17:00:00 EDT Carrie McLaren http://consumerist.com/index.php?op=postcommentfeed&postId=5360860&view=rss&microfeed=true
<![CDATA[ Chris Walters On BBC Tomorrow ]]> bbc logoConsumerist's Chris Walters is slated to be a live guest on the BBC's "World News Today" tomorrow morning at 7:30 am Eastern, shown on the BBC America and BBC World News cable channels. He'll be talking about those talking ads in the Sept 18 issue of Entertainment Weekly which combine singing greeting card technology with tiny LCD screens. Set your DVRs, and bust out the tea and crumpets.

PREVIOUSLY: Gird Yourself, Video Advertising Is Coming To Print Magazines

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Consumerist-5361002 Wed, 16 Sep 2009 15:14:31 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5361002&view=rss&microfeed=true
<![CDATA[ Chamber Of Commerce Attacks Proposed Consumer Financial Protection Agency ]]> Maybe you forgot about the proposed Consumer Financial Protection Agency in all the health care sound and fury, but it's still out there, and financial companies are still very much against it. Now the U.S. Chamber of Commerce is launching an ad campaign that shifts the focus from credit card companies to smaller businesses that they insist will be affected, although the scope of the proposed agency is still kind of unclear.

The Chamber of Commerce insists that the CFPA reserves the right to exert control over mom and pop stores—their example is a local butcher—who extend credit to consumers. The language of the CFPA indicates it would monitor any business that directly or indirectly offers a financial product. So does that cover small-scale lines of credit from a shop owner to his customers? We don't know. And we're not sure that just because a business is small, it shouldn't have to follow some basic rules for how it extends credit. At any rate, you may start seeing or hearing the ads soon:

The business lobby intends to expand its campaign to include nationwide TV and radio ads later this month. Its lobbying push could feature other small-business owners, such as accountants, landlords and event planners.

Also, if you want a good laugh, please check out this outrageous statement by a lobbyist who argues that financial institutions are here to help, not take advantage. (If I were king, lobbyists would have to wear clown makeup.)

"We want to protect consumers. The CFPA doesn't accomplish that goal," says Scott Talbott, lobbyist for the Financial Services Roundtable, which represents big financial companies such as Citigroup, GMAC Financial and Capital One. "Each state could write its own laws. This will destroy uniformity, increase costs and confuse customers."

"Chamber Ad Campaign Targets Consumer Agency" [Wall Street Journal]
"Industry lines up to fight consumer protection agency" [USAToday]

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Consumerist-5356039 Wed, 09 Sep 2009 21:19:41 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5356039&view=rss&microfeed=true
<![CDATA[ Unethical, Annoying, And Ubiquitous Ads: Internet Miracle Cures For Everything ]]> Advertising rates have fallen in all media. This has helped along the implosion of the print media, led to near-saturation of infomercials on TV, and produced the ads for flatter stomachs, whiter teeth, and vanishing stretch marks nearly everywhere you click on the Internet. We know where infomercials come from, but who's behind these banner ads? Who had the brilliant idea, in a recession, to promise ugly duckling-like transformations at the end of a free trial? Slate's The Big Money decided to find out.

Reporter Chadwick Matlin is refreshingly upfront about how these ads have ended up on perfectly respectable web sites such as, well, Slate. He traces the chain of responsibility from the publishers to the ad networks. While someone probably should be responsible for stopping these ads, he finds that no one actually is.

But when I sent [ad network Pulse360 CEO Jann] Janes a link to a weight-loss product feeder site, he clammed up. The site is undeniably sketchy, and I found it on TBM via a Pulse360 ad. It's a site with fake personas and dozens of links to a "free trial" product that actually costs $88.90 a month. I asked over and over again whether this was something that fit under the same ad guidelines that state "text that is not representative of the product/service being offered" is not allowed. Janes would not answer the question with a yes or no. Like a needle stuck on a record, he only repeated that if someone complained, "We have a responsibility to help the consumer and have a conversation with the advertiser about it." He ended the conversation by saying, "The responsibility lies with the advertiser. Our responsibility is to run ads subject to our guidelines and terms and conditions." But he still would not answer whether these ads were in compliance with the terms and conditions. Considering Pulse360 approved the ad, you would think he would say yes and stand behind the site. But no.

We don't begrudge publishers running ads to make money, or ad networks making money in turn, but this is a case where everyone involved knows that these ads are a scam, and still let them proliferate. Hand me my Adblock.

For the Love of God, I Don't Want Whiter Teeth or a Flatter Stomach [The Big Money]

RELATED: Easy Weight Loss And Free Cash: A Dubious Product Online Marketing Empire Revealed

(Photo: Werwin15)

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Consumerist-5351552 Fri, 04 Sep 2009 09:39:55 EDT Laura Northrup http://consumerist.com/index.php?op=postcommentfeed&postId=5351552&view=rss&microfeed=true
<![CDATA[ Shut Out The Worst Ad Offenders With These Firefox Tricks ]]> If advertisers and websites would play fair with their readers, we wouldn't need to apply various filters and blocks to them. But when you're trying to read an article and every sixth word is hotlinked with a pop-up ad, while the FavIcon in the browser window blinks at you like a traffic light, while loud video clips start auto-playing when the page loads—well, it's time to shut it all down. Lifehacker has put together a great list of all the ways to reclaim your sanity when you're online.

"Use Firefox to Fix the Web's Biggest Annoyances" [Lifehacker]

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Consumerist-5349592 Mon, 31 Aug 2009 14:43:59 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5349592&view=rss&microfeed=true
<![CDATA[ A Guide To The Bull#$@% They Say In Car Commercials ]]> The folks at Bankrate and Yahoo! Finance have put together a guide that translates the silly things that are often said in car commercials.

For example:

We'll give you $4,000 for your trade no matter what the condition: This ad is infamously known as the "push-pull-or-tow-it-in" concept, which dates back to the 1950s. If you believe this ad, you have to believe the dealer is so stupid and so eager to sell cars that he is going to pay you far more than that old clunker is worth. Don't believe it. If he's paying you too much for your trade-in, he's adding that and more to the price of the new car and taking away your negotiating power at the same time. The best defense to this ploy is to become aware of the value of your car through such Web sites as Kelley Blue Book and Edmunds.

All of this is interesting but we still prefer to "shop like a millionaire," and avoid car dealers.

Beware Bogus Advertising Slogans [Yahoo!]
(Photo:frankieleon)

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Consumerist-5349456 Mon, 31 Aug 2009 12:11:37 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5349456&view=rss&microfeed=true
<![CDATA[ GamePro Names Five Best Console Wars ]]> The history of video game console competitions reads much like that of New York's crime families — you see powerful leaders making bold, risky moves to snuff out their rivals and fierce, tribal alliances that breed clashes between vocal factions.

GamePro brings the past to life by selecting its five greatest console wars, disregarding the in-progress donnybrook between the Xbox 360, Wii and PlayStation 3, which is destined to crack such future lists.

The choice for No. 1 was easy: the early-1990s clash between the Super Nintendo and Sega Genesis. GamePro's McKinley Noble writes:

With initial sales in Japan turning up nothing, Sega USA used the success of Sonic the Hedgehog, along with an ad campaign that got more ridiculously campy as time went on, to start turning up the heat on Nintendo. Fans started digging trenches and hurling slogans at each other, while TV commercials told the public that Sega's Genesis could do "What Nintendon't". It was magical, and the war went on and on.

The story hardly scratches the surface of the Nintendo-Sega battle for youth gamer mindshare, including Sega's ridiculous "blast processing" ads. So effective were the respective marketing machines, daring you to choose a side and stick to it with ferocity, that it seemed almost sacrilegious to own or profess fandom of both. The ingrained fanboy bias grew up with a generation that refused to put away its childish things and continues to drive up the average gamer age.

As a lifelong Nintendo fanboy, only recently have I managed to separate myself from my taught, ignorant prejudices to respect the greatness of the Genesis classics. But I still hate Sonic the Hedgehog, Mario's spastic rival for the same unquantifiable reason I despise the Dallas Cowboys, and always will.

What about you, Consumerists? Which way did you swing — Nintendo or Sega?


The 5 Greatest Console Wars [GamePro]

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Consumerist-5349061 Mon, 31 Aug 2009 09:29:54 EDT Phil Villarreal http://consumerist.com/index.php?op=postcommentfeed&postId=5349061&view=rss&microfeed=true
<![CDATA[ Some 71 Percent Of Newspaper Advertisers Stick Around ]]> Enough with all the negative news about the newspaper industry. Let's get positive, folks. For instance, instead of parroting this Bloomberg report that newspaper revenue plunged by 29 percent last quarter, let's emphasize that 71 percent of advertisers stuck around.

And rather than moan that print advertising plunged 30 percent, let's point to the rosy news that online newspaper advertising was downright robust in comparison, dipping only 16 percent.

The Newspaper Association of America is not amused at the results, but is trying to put the awful quarter behind it:

"This data represents a rearview mirror perspective on what we all know was a terrible stretch of bad road," John Sturm, NAA chief executive officer, said in a statement.

We'll end with still more good news: While the last quarter, as well as the past several years, have been awful for newspapers, they're probably nothing compared to what the next quarter and next few years will be like. A terrible stretch of bad road is always preferable to a cliff.

U.S. Newspapers Post Steeper Declines in Ad Revenue [Bloomberg]
(Photo: picaday)

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Consumerist-5347470 Fri, 28 Aug 2009 11:36:55 EDT Phil Villarreal http://consumerist.com/index.php?op=postcommentfeed&postId=5347470&view=rss&microfeed=true
<![CDATA[ Comcast Won't Let Me Watch Cartoons! ]]> According to reader Chris, Comcast in South Florida has been cutting into TV programming with commercials, preventing viewers from watching various kinds of shows. Reader Chris H. writes:

Yesterday my kid brother told me that a commercial had started in the middle of a cartoon (not a normal commercial break) and when the commercial finished, the cartoon ending credits were playing. I figured it was just a glitch in their system, then I witnessed it for myself. Right after a standard commercial break, the show I was watching resumed and not even 2 minutes into it, a commercial for a local pizzeria had started playing, followed by local car dealership commercials, and by the time they were done i had missed a good chunk of the show.

Chris said that it happens with network TV commercials as well.

If you're a Comcast customer and have this problem, we'd encourage you to call Comcast directly and complain. You can even reach them on Twitter (@comcastcares). You may also want to contact the advertisers, who probably aren't aware of what's happening and should be concerned about angering the people they are paying to reach.

Anyone else in South Florida have this problem?

(Photo: someToast)

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Consumerist-5345998 Wed, 26 Aug 2009 12:48:37 EDT Carrie McLaren http://consumerist.com/index.php?op=postcommentfeed&postId=5345998&view=rss&microfeed=true
<![CDATA[ Study Finds Booze Sellers Are Using Cable To Ply Teens ]]> Alcohol ads pop up on cable programming that's popular with teeagers at a suspicious rate, a study by the Center on Alcohol Marketing and Youth and UCLA found.

Jailbait-pandering, pop-infused ads seem geared toward a demographic not allowed to purchase the product. The study says teens are exposed to an average of 200 alcohol ads a year.

Science Daily writes about the study:

"Alcohol advertisers have pledged to avoid audiences made up of more than 30 percent underage viewers - such as children's programming," said David H. Jernigan, director of the Center on Alcohol Marketing and Youth and an associate professor at the Johns Hopkins Bloomberg School of Public Health. "However, many other shows have adolescent appeal. This research suggests that ads are aimed at groups that include a disproportionate number of teens and that the alcohol industry's voluntary self-monitoring is not working to reduce adolescent exposure to ads."

It's off-putting stuff for parents who'd like to think their children will be able to avoid the onset of ad-induced alcoholism until at least a few years into college, but the source of the info, though it used reputable, peer-reviewed methodology, seems less than neutral. If your Center is called "on Alcohol Marketing and Youth," it's sort of your job to produce such findings, otherwise you really don't have a reason to exist.

Alcohol Advertising Reaching Too Many Teens On Cable TV, Researchers Say [Science Daily]
(Photo: tubes.)

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Consumerist-5343982 Mon, 24 Aug 2009 10:15:41 EDT Phil Villarreal http://consumerist.com/index.php?op=postcommentfeed&postId=5343982&view=rss&microfeed=true
<![CDATA[ A Brief History of Ads Targeting African Americans ]]> Slate has posted a slideshow documenting ads since the 1970s, when corporations starting heavily targeting African-American consumers. Check it out.

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Consumerist-5340811 Sat, 22 Aug 2009 13:36:02 EDT Carrie McLaren http://consumerist.com/index.php?op=postcommentfeed&postId=5340811&view=rss&microfeed=true
<![CDATA[ Gird Yourself, Video Advertising Is Coming To Print Magazines ]]> TV commercial in print magazine, courtesy of AmerichipHere's one horrible thought about the steady advance in display technology: there could be a future where a noisy, hyperkinetic commercial plays as you turn the page of your magazine, and your Tivo remote will not be able to save you.

According to the BBC, select copies of the September 18th issue of Entertainment Weekly will include little LCD screens that work pretty much the same way those singing greeting cards work:

The first clips will preview programmes from US TV network CBS and show adverts by the drinks company Pepsi.

  • Screen uses liquid crystal display (LCD) technology
  • Each is 2.7mm thick with 320x240 resolution
  • Can store 40mins of video
  • Battery can be recharged via mini-USB
  • Rechargeable battery lasts up to 70 mins

The company behind the gimmick, Americhip, calls this "multisensorizing," apparently because their website copy was written by email scammers. (Warning: their website is an assault on the ears even after you press the "no music" button.)

Really, the good things about marketing stunts like this one—including the e-ink screen on the cover of Esquire last year and the USB flash drive that some car company handed out in EW a few years ago—is that you can re-use the technology if you're handy with things like that. Or, if you're like me, you can just keep opening and closing the page until the battery wears out, so mesmerized by what's happening that you manage to ignore the message entirely.

Here's what the technology looks like—and despite our "no Tivo remote" crack above, they do demonstrate a "Skip" button. We'll be curious to see whether that makes it into the final version.

Also, that's gonna be one bulky Entertainment Weekly issue:


Here's a video of the actual ad as it will appear in the magazine.

"Video appears in paper magazines" [BBC via toni_jane]

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Consumerist-5341635 Thu, 20 Aug 2009 10:08:35 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5341635&view=rss&microfeed=true
<![CDATA[ Documentary Looks At Origins Of Greatest Ad Slogans ]]> The new movie "Art & Copy" reveals the origins of memorable ad slogans, such as Nike's "Just do it," Wendy's "Where's the beef?" and milk's "Got milk?"

A New York Times story on the film indicates that many of the catch phrases were accidental, and upon creation were not exactly seen by the ad wizards as the cultural touchstones they'd become:

Dan Wieden, who first realized that a slight tweaking of Mr. Gilmore's last words might make a good slogan for athletic gear, said the resonance of "Just Do It" was completely inadvertent and unforeseen.

"I like the ‘do it' part of it," Mr. Wieden, a co-founder of Wieden & Kennedy, says in the film, recalling the moment it dawned on him to use the phrase. "None of us really paid that much attention. We thought, ‘Yeah. That'd work,' " he says, adding, "People started reading things into it much more than sport."

Other than "Got milk?," which seems to be on the downslide, there seems to be a dearth of clever, quippy ad memes floating about these days. What's your favorite? I'd go "Snap into a slim Jim," all because of Macho Man Randy Savage's delivery.

The Birth of ‘Just Do It' and Other Magic Words [New York Times]
(Photo: phototaker)

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Consumerist-5341591 Thu, 20 Aug 2009 10:00:24 EDT Phil Villarreal http://consumerist.com/index.php?op=postcommentfeed&postId=5341591&view=rss&microfeed=true
<![CDATA[ Poll: Does A Company Pulling Ads Off A Show Affect Your Opinion? ]]> We mentioned last week that some companies have pulled their ads off Fox News host Glenn Beck's show in response to comments Beck made and the controversy that followed. Now there are reports that even more companies are pulling their ads from the show. We're curious whether any of this actually affects consumer opinion of a company, so we made a poll. Take it!

Keep in mind that this poll is not specific to what's happening with Glenn Beck's show. We're not trying to be political here; it could be anything-companies that advertise heavily during Yankees games, companies that run ads during awful sitcoms, whatever. We want to know if you actually care. So...

If you have a different answer, let us know in the comments.

(Photo: Ryan Brenizer)

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Consumerist-5340151 Tue, 18 Aug 2009 15:59:56 EDT Alex Chasick http://consumerist.com/index.php?op=postcommentfeed&postId=5340151&view=rss&microfeed=true
<![CDATA[ New Jersey Lawyer Placed Ad Flyer On Rape Victim's Car ]]> Ambulance-chasing lawyers are nothing new, but a New Jersey lawyer may have stooped to a new low in his direct-marketing efforts to land a client.

The Rockwall Herald-Banner highlights the case in a column about unscrupulous, often cheesy, lawyer advertising.

Despite the best efforts of bar administrators, lawyer ads that push the boundaries of bad taste continue to occur. In late July, 2009, New Jersey's Committee on Attorney Advertising held a hearing to determine whether legal ethics lines were crossed by the placement of a lawyer's flyer on the windshield of a rape victim's car. The victim, known in court papers as K.D., had been sexually assaulted in December 2006 during an inspection of her federally subsidized apartment by a Newark Housing Authority employee. After K.D. reported her rape, four other female tenants came forward to testify about similar incidents, and the rapist was caught and sentenced on multiple counts. But about two months after the assault occurred, K.D. found an orange flyer on her car's windshield from Fred Zemel's Newark law firm touting the lawyer's services to anyone who'd been the victim of "rape and assault in your building or apartment."

Zemel says he wasn't advertising to the rape victim in particular, just going about his usual business placing flyers on car windows. Objection overruled.

‘Low points in lawyer advertising' [Rockwall County Herald-Banner]
(Photo: Boston.com)

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Consumerist-5338876 Mon, 17 Aug 2009 09:30:10 EDT Phil Villarreal http://consumerist.com/index.php?op=postcommentfeed&postId=5338876&view=rss&microfeed=true
<![CDATA[ Ad Campaign Out To Stop People From Using 'Gay' As Pejorative ]]> A new ThinkB4YouSpeak school-focused ad campaign is out to stamp out the hurtful practice of referring to things as "gay" in a negative way.

The photo attached to this post is an example of the campaign's approach, which plays Mad Libs with the phrase "That's so gay," substituting "gay" with names of high school cliques to get you to, well, think B4YouSpeak. Examples inlcude "gamer guy," "jock" and "cheerleader."

ThinkB4YouSpeak explains on its site:

Lesbian, gay, bisexual and transgender (LGBT) teens experience homophobic remarks and harassment throughout the school day, creating an atmosphere where they feel disrespected, unwanted and unsafe. Homophobic remarks such as "that's so gay" are the most commonly heard; these slurs are often unintentional and a common part of teens' vernacular. Most do not recognize the consequences, but the casual use of this language often carries over into more overt harassment.

This campaign aims to raise awareness about the prevalence and consequences of anti-LGBT bias and behavior in America's schools. Ultimately, the goal is to reduce and prevent the use of homophobic language in an effort to create a more positive environment for LGBT teens. The campaign also aims to reach adults, including school personnel and parents; their support of this message is crucial to the success of efforts to change behavior.

The campaign seems fairly "jock" to me, with a better chance of being laughed off by students who will pass it off as pretty damn "cheerleader" rather than making any sort of positive impact. For starters, cheerleading, sports and video games are activities people choose, and the ads' use of those terms rather than genetic attributes such as ethnicity, hair color or heterosexuality only plays into the backward myth that sexual orientation is a choice.

People use the word "gay" in offhand ways not to disparage people, but as a slightly edgy synonym for "lame." The derisive "gay" has nothing to do with homosexuality and has evolved as a homonym. That's not a defense of the practice, which even if benign is still offensive.

While it's a worthy cause to stamp out the use of "that's gay," this campaign is going about it in a decidedly "gamer guy" way.

As part of my exhaustive research for this post, I IMd my sister, Linda, a certified lesbian who is self-proclaimed spokesperson for all gay people.

Me: Does it offend you when people say "That's gay?"

Linda: Haha, no.

Me: There's an ad campaign that's trying to get people to stop saying that.

Linda: Tell them to shut their pie holes.

ThinkB4YouSpeak [ThinkB4YouSpeak, via Joystiq]
(Photo: ThinkB4YouSpeak)

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Consumerist-5336318 Thu, 13 Aug 2009 10:00:05 EDT Phil Villarreal http://consumerist.com/index.php?op=postcommentfeed&postId=5336318&view=rss&microfeed=true
<![CDATA[ If Print Is Dead, Is TV Next? ]]> Newspapers and magazines aren't the only media suffering from dwindling advertising. The TV industry is also readying for a downfall, reports The Atlantic.

The story says the flood of channels have made for a shallow pool. Viewers have so many choices that it's become a buyer's market for advertisers, and sustainability will be tough unless networks adapt a new model. Can you say "paid content?"

Slate ad writer Seth Stevenson sure thinks so:

Stevenson says TV networks have two other bold options: Start making more TV shows online-only to cut down on costs or (gulp) consider charging for subscriptions like HBO.

But the truth is that television's crisis isn't just an ad crisis. It's also a content crisis. In an age where you can watch television shows as a unified narrative — a full season on Hulu or a few seasons on TiVo — it calls into questions whether serialized television is necessarily the best way to consume those stories in the first place.

Excellent point, that. DVD, DVR, on demand and online viewing have trained viewers to detest commercial breaks. And I'm not seeing a future in which ESPN 2 is able to command Showtime-level subscription fees.

Internet, why you gotta go and kill everyone?

Television: The Next Victim of the Advertising Famine [The Atlantic]
(Photo: ashi)

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Consumerist-5336370 Thu, 13 Aug 2009 09:43:36 EDT Phil Villarreal http://consumerist.com/index.php?op=postcommentfeed&postId=5336370&view=rss&microfeed=true
<![CDATA[ Black Blogger Alliance Hits Talk Show Host Where It Hurts ]]> After Glen Beck called Barack Obama a "racist" who "has a deep-seated hatred for white people" on a Fox News show, a coalition of black bloggers went after the controversial talk show host, causing Procter & Gamble and other advertisers to pull ads from Beck's talk show, Mediabistro's TV Newser reports.

The Examiner wrote that an orchestrated campaign resulted in 100,000 complaints to Fox News execs.

TV Newser writes that the advertising pulls aren't effecting the network's bottom line:

A Fox News spokesperson told TVNewser that the advertisers simply moved their spots from Beck to other programs on the network, "so there has been no revenue lost."

What do you think, Consumerists? Is this an inspiring, power-to-the-people tale, a frightening display of free speech being crushed, or both? The way I see it, Beck has the right to say whatever he wants but so do his political enemies and advertisers.

Glenn Beck loses advertising because of black blogs complaints : is Rush Limbaugh next? [Examiner]
(Photo: phototaker)

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Consumerist-5335509 Wed, 12 Aug 2009 10:00:54 EDT Phil Villarreal http://consumerist.com/index.php?op=postcommentfeed&postId=5335509&view=rss&microfeed=true
<![CDATA[ Financial Advertising Through The Years ]]> Slate has put together a sarcastic look at financial-type commercials through the years. We like the one with Samuel L. Jackson and the centaur.

From Slate:

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Consumerist-5334893 Tue, 11 Aug 2009 11:43:16 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5334893&view=rss&microfeed=true
<![CDATA[ Not So "Drinkable?" Sales Of Bud Light Are Dropping For The First Time Ever ]]> Sales of Bud Light are down, probably because of the recession, but we hope it's because of the aggressively annoying "Drinkability" campaign. In any case, AB has decided to roll out more than 15 new "Drinkability" commercials in the coming weeks, according to the Wall Street Journal.

Volume sales of Bud Light, the top-selling brew in the U.S., have fallen this year and may register their first annual sales decline in the brand's 27-year history.

The new ads, set to coincide with the start of the U.S. football season on networks such as ESPN, will include more of the humor that drinkers have been accustomed to seeing from Bud Light over the years. The ads will refine the company's "Drinkability" campaign — which sought to persuade drinkers that Bud Light is neither too heavy nor too light in taste — that began last year and has struggled to gain traction.

Do you like the "Drinkability" campaign? Are we the only ones who find it really annoying?

Anheuser Refreshes Bud Light Campaign [WSJ]
(Photo:Dyanna)

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Consumerist-5334856 Tue, 11 Aug 2009 10:59:49 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5334856&view=rss&microfeed=true