Adjustments To Help You Save Time And Money

Adjustments To Help You Save Time And Money

Little tweaks you make to your daily routine can snowball into significant changes. For an example, take toothpaste. You don’t need much on your brush to get the job done, but you probably cover the entire face of the brush with the product. Cut the amount in half and it will take you twice as long to use up the tube. [More]

Daylight Savings Can Save You Money

Daylight Savings Can Save You Money

Congress will sneak into your bedroom tonight and steal a precious hour of sleep, but you don’t need to take the theft lying down. Get up tomorrow and use a few tips from Consumer Reports to steal back some hard-earned cash.

Sprints $3 Rule Is The Average, Not Per Call

Sprints $3 Rule Is The Average, Not Per Call

We’re guilty of spreading disinformation; Sprint’s $3, seven-minute rule is the average customer service reps shoot for, over time. It’s not per call, as we’ve been trumpeting (out our ass, it seems) in our headlines. Kevin writes:

Yep, Sprint Really Only Lets Reps Adjust Billing Up To $3 Per Call (As An Average)

Yep, Sprint Really Only Lets Reps Adjust Billing Up To $3 Per Call (As An Average)

Remember how we said Sprint’s customer service sucks because they only let reps adjust bills by up to $3 per call? Well, that wasn’t no hooey-talk.

Why Sprint's Customer Service Sucks: They Only Let Reps Adjust Billing Up To $3 Per Call (As An Average)

Why Sprint's Customer Service Sucks: They Only Let Reps Adjust Billing Up To $3 Per Call (As An Average)

Sprint has such shitty customer service because they don’t give customer service reps enough leeway to disburse billing adjustments, nor do they provide enough support, asserts our inside source.