Consumerist
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executive customer service
Contact Info For 100 Cable System Executives
Wow. Here's contact info for 100 cable company executives.
Someone emailed us the direct line for the office of Barry Rosenblum, executive Vice President of Time Warner Cable for NY and NJ, and when we Googled it, we found this treasure of trove of names, addresses, email addresses, and phone numbers.
So, if you've got a complaint or concern with Comcast, Cablevision, Adelphia, Cox, Charter, Insight, or Toledo Buckeye CableSystem, the information in this list can help it reach the top of the heap.
Top 100 Cable Systems - Systems Directory [Multichannel]
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comcast
Comcast Leaves Customer Without Forty-Eight Channels
Comcast has left reader Laura without forty-eight channels since early February. Laura has replaced four cable boxes, and spoken with several technicians. Each one suggests the same diagnosis.Shockingly, it is not a problem with the line or the box. It is a problem with the coding coming in through the line. The technician tells us that our line is showing both Adelphia codes and Comcast codes coming through it. When both sets of codes hit the box, the box shuts down.
Diagnosing the problem is not the same as fixing the problem. Though aware of the issue, Comcast has not offered a solution. Laura is still without forty-eight channels. Comcast is still billing her for full service. More » -
adelphia
Adelphia: I'll Be Your Mirror
At one time or another, we've all felt like customer service has gotten it completely backwards. More » -
los angeles
Customers Sue Time Warner
Former Comcast and Adelphia customers sued Time Warner last Wednesday over the service disruptions caused when Time Warner bought their networks. More » -
complaints
L.A. Vlog Slags TWC Outages
Fed up with the outages caused by the transition between Comcast and Time Warner Cable after the latter bought the former, Orange County resident brainforest recorded a gripe. More » -
time warner cable
Time Warner Cable Takes California
Today, Time Warner Cable starts integrating and consolidating the California cable holdings it aquired from Comcast and Adelphia. If all goes according to plan, this will never happen again: More » -
adelphia
Blue Horseshoe Really Does Not Love Adelphia
Yet another reason to not sign up with Adelphia... More » -
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adelphia
FCC Good For Something
If you're pissed about TimeWarner buying Adelphia and cutting your NFL Net coverage, have heart. More » -
complaints
TimeWarner's Adelphia Buyout Continues to Suck For You
You don't mess with a man's football. More » -
complaints
Lifehacker Suffers Trifecta of Crappy Cable Companies
Adam Pash, Lifehacker associate editor, moved into a new apartment and signed up for Adelphia internet connection, which promptly had mad troubs. Which is understandable. Adelphia is bankrupt. More » -
roundups
Best Posts Ever, This Week
Most popular stories of the week so far, excluding anything that has to do with AOL. We're gonna play it cool like that, and ignore the top seven results or so. More » -
complaints
Adelphia Makes Customer Pay For Porn She Never Ordered
There's no vice more corrupt, more venal, more deserving of reproach, than porn. More » -
complaints
Shopper Sinks Teeth into Cable Company
This is the kind of butt-kicking story of shopper's biting back that makes us bark. Okay, so we bark anyway, damn lycanthropy, but Dave's story is swift, proactive and in the end, he gets what he wants and needs out of his cable company: a functional product at an acceptable price. Of course, he has to, figuratively speaking, shove a fist in their love handles, rip out their gall bladder and eat it in front of them, but sometimes a man's gotta do what a man's gotta do to get his DVR... More »
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1-14 of 14 for "Adelphia"
