NEW YORK, 7:23 AM, WED JUL 9 | 20 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | RSS
Posts Tagged “

addresses

iphone

AT&T Fails To Provide Service, Holds $750 Deposit Hostage For Two Months

AT&T demanded a $750 deposit from Richard before selling him an iPhone, but couldn't provide service because they improperly entered his address. Richard spent hours at the AT&T store trying to fix the mistake before deciding to cut his losses and recover the deposit. AT&T promised to refund his money in 7-10 days. That was two months ago. Why the hold-up? AT&T can't issue the refund because they don't have Richard's proper address. More »

contact info

Email Addresses For Register.com Execs

Having problems with Register.com that can't be resolved, and you've exhausted all traditional customer service routes? An anonymous tipster sent in the following email addresses for the executive team.
 
lkustcher@register.com - Larry Kustcher CEO
rjacobson@register.com - Roni Jacobson General Council and EVP of product development
sross@register.com - Sandy Ross - VP Customer Service
dschuman@register.com - Doug Schuman - VP Marketing
jruggierio@register.com - John Ruggerio - VP Sales More »

contact info

Email Addresses For Qwest Executives

One good thing about Matt's troubles with his mom's Qwest account is he was able to collect and test various email addresses for their executives. Here's his list of the ones that work and the ones that don't. More »

Here's how the Newegg email address was spoofed on the Creative forum over the weekend: Creative has a security protocol in place where you have to verify your email address before you can post. However, after you publish a post you can go back and change your address to anything you like. You won't be able to verify the spoofed address and therefore won't be able to post anything new—but anything you already posted will now display the spoofed address. Maybe you can get Daniel_K to fix your forum boards, Creative. (Thanks to Jawaad!)

privacy

Identifight Tells You What Sites Your Email Address Is Publicly Linked To

Matthew wrote in to complain about a new website called Spokeo, which sounds like a stalker's dream: it sucks up all the entries in your address book, then returns a Big Brothery smorgasbord of all the publicly accessible accounts and services linked to each email address, along with updates any time something happens. It might surprise you to see just how easy it is for someone to assemble a picture of your Internet footprint with only an email address.
 
Don't like the sound of that? Luckily for you, someone has already been inspired to follow Spokeo's model and create a tool—Identifight—that lets you track your own email address to see what shows up, so you can patch up privacy leaks. More »

whoops

PayPal Error Stymies One Laptop Per Child Shipments

Tired of repeatedly hearing that his One Laptop Per Child was on the way, PC World's Harry McCracken called OLPC and was surprised to discover that the charity didn't have his mailing address on file. Apparently, PayPal passed McCracken's payment to OLPC without providing his address. More »

moving

Dish Network Sends Prepaid Return Boxes To Wrong Address Three Times, Bills For Unreturned Equipment

Reader Ryan called the Dish Network three weeks before moving to disconnect his service. Dish graciously offered to send prepaid return boxes for his equipment, but instead of sending them to Ryan's new address, Dish sent them to his old address. Three times. Oddly, Dish managed to properly address a bill to Ryan's new address. Ryan writes: More »

florists

Class Action Suit Drives Scammers Into Bankruptcy

Missouri florists have bankrupted a New Jersey telemarketer accused in a class action suit of tampering with phone book listings to siphon callers away from local businesses. The telemarketer, TTP, purchased phone book listings under the same names as local florists, but did not provide an address; the listings appeared side-by-side, but when local callers dialed the number without an address, they were directed to an out-of-state call center that tacked on a handling fee and submitted the order to a different area florist.
"The primary objective of both lawsuits is to get TTP out of Missouri," said Gregory Leyh of Gladstone, the attorney for both class-action lawsuits. "TTP cheats by pretending to be a local florist so it can fool consumers and steal the legitimate business of Missouri florists. At least for now, TTP is no longer in the floral business in Missouri."
More »