(frankieleon.)

UPS Delivers Stranger’s Package To My House, Tells Them Where To Find It

UPS delivers 15 million items every day, so maybe it’s inevitable that some of them will end up in the wrong place. The problem is what happens when they deliver a package to the wrong place: say, 101 Truman Street instead of 101 Truman Avenue. In one man’s case, UPS appeared to have sent a stranger to his home to fetch his own misdelivered package. [More]

Hackers Swipe Emails, Addresses And Passwords From Video Game Site

Hackers Swipe Emails, Addresses And Passwords From Video Game Site

These are not the best of times to be a gamer who leaves personal information on websites. In addition to the Sony troubles of the past couple months, British game publisher Codemasters has been hacked, leaving emails, addresses and passwords exposed. [More]

Despite All Evidence To The Contrary, Comcast Believes You Do Not Exist

Despite All Evidence To The Contrary, Comcast Believes You Do Not Exist

Reader Gregg is pretty sure he exists. Comcast, however, is skeptical. [More]

Download The 2009 Consumer Action Handbook

Download The 2009 Consumer Action Handbook

Here’s a free handbook that’s full of the sort of stuff we spend all of our time discussing on Consumerist. Sections include how to be a savvy consumer, how to file complaints, and a directory of organizations and agencies to contact when you have a problem. You can view the contents online or download a PDF copy, and you can also request a print version for your doesn’t-go-online relative (although you’ll have to wait for a reprinting).

Bank Of America: "That's Why You Don't Open New Accounts Online"

Bank Of America: "That's Why You Don't Open New Accounts Online"

After reading about how Jesse was banned for life from Bank of America for no clear reason, other readers wrote in with similarly bizarre BoA stories. Wayne was locked out of his new account after he opened it and charged a $75 overdraft fee. Chris was sent checks linked to a duplicate account and then charged penalties when the checks bounced. Edward’s new account was closed but the CSR refused to tell him why, and he was charged a $60 “research fee” for the closing. When Edward went to a BoA branch to clear things up, he says the employee there told him, “That’s why you don’t open up accounts online.”

Updated Contact Info For Best Buy Execs

Updated Contact Info For Best Buy Execs

An anonymous tipster sent in an updated list of contact info for some of the people working at the top of the Best Buy food chain. Remember, don’t bug them until you’ve exhausted all other options.

Contact Info For Eastman Kodak Company

Contact Info For Eastman Kodak Company

An anonymous tipster provides the following contact info for the Kodak executive team.

Email Addresses For Microsoft Executives

Email Addresses For Microsoft Executives

It’s not uncommon to run into a dead end when trying to resolve your Xbox 360 or Xbox Live issues with the official customer support channels, which is why sometimes you have no recourse other than to try to get the attention of the executives at Microsoft. Here are some addresses to try, culled from the Penny Arcade forums.

Small Claims Court Winners Having Trouble Collecting Money From Elusive "Spa Man"

Small Claims Court Winners Having Trouble Collecting Money From Elusive "Spa Man"

“People think when they come to court that they are going to get instant relief,” said Judge Rebecca Dallet of the Milwaukee County Circuit Court. “We can give what the law allows, but we have no way of getting the money for them. I don’t think people realize that.”

Mailing Addresses For TransUnion, Experian, Equifax

Mailing Addresses For TransUnion, Experian, Equifax

Having trouble finding the mailing address for any of the three major credit bureaus, TransUnion, Experian, Equifax? Here they are:

Electronic Arts Can't Process Address Change, Cancels Your Sold-Out Pre-Ordered Collector's Edition Of Warhammer

Electronic Arts Can't Process Address Change, Cancels Your Sold-Out Pre-Ordered Collector's Edition Of Warhammer

Electronic Arts immediately forwards all pre-orders to a secretive processing facility, so if you happy to change your address after ordering a game eight months in advance, well, tough. At least that’s what Electronic Arts told Micah when he asked to update his pre-order for the now sold-out limited-run collector’s edition of Warhammer: Age of Reckoning. When Micah pointed out that it might not be the best idea to sell games eight months in advance without a way to update addresses, Electronic Arts canceled his order altogether and told him to find another copy somewhere else.

Contact Info For Greyhound Bus Lines

Contact Info For Greyhound Bus Lines

There’s not a lot of contact info on the web for Greyhound or its executives, but one determined customer has put a lot of effort into documenting what there is. Here are mailing addresses and a few unpublished phone numbers for people in the Greyhound executive offices.

Getting Internet From AT&T Is Almost Impossible If Your Address Is 914½ Whatever Street

Getting Internet From AT&T Is Almost Impossible If Your Address Is 914½ Whatever Street

We’ve seen a few addresses that have fractions in our time on this planet, but we never stopped to think about what it was like to try to order internet at one of these locations. Turns out, its about as annoying as you think it would be. Meet Michael. His address is 914½. This problematic little fraction causes AT&T to completely freak out for two months.

Updated: Email Addresses For Register.com Execs

Updated: Email Addresses For Register.com Execs

jruggierio@register.com – John Ruggerio – VP Sales

AT&T Fails To Provide Service, Holds $750 Deposit Hostage For Two Months

AT&T Fails To Provide Service, Holds $750 Deposit Hostage For Two Months

AT&T demanded a $750 deposit from Richard before selling him an iPhone, but couldn’t provide service because they improperly entered his address. Richard spent hours at the AT&T store trying to fix the mistake before deciding to cut his losses and recover the deposit. AT&T promised to refund his money in 7-10 days. That was two months ago. Why the hold-up? AT&T can’t issue the refund because they don’t have Richard’s proper address.

Email Addresses For Qwest Executives

Email Addresses For Qwest Executives

Update: Here’s a better list. One good thing about Matt’s troubles with his mom’s Qwest account is he was able to collect and test various email addresses for their executives. Here’s his list of the ones that work and the ones that don’t.

http://consumerist.com/2008/04/01/heres-how-the-newegg/

Here’s how the Newegg email address was spoofed on the Creative forum over the weekend: Creative has a security protocol in place where you have to verify your email address before you can post. However, after you publish a post you can go back and change your address to anything you like. You won’t be able to verify the spoofed address and therefore won’t be able to post anything new—but anything you already posted will now display the spoofed address. Maybe you can get Daniel_K to fix your forum boards, Creative. (Thanks to Jawaad!)

Identifight Tells You What Sites Your Email Address Is Publicly Linked To

Identifight Tells You What Sites Your Email Address Is Publicly Linked To

Matthew wrote in to complain about a new website called Spokeo, which sounds like a stalker’s dream: it sucks up all the entries in your address book, then returns a Big Brothery smorgasbord of all the publicly accessible accounts and services linked to each email address, along with updates any time something happens. It might surprise you to see just how easy it is for someone to assemble a picture of your Internet footprint with only an email address.
 
Don’t like the sound of that? Luckily for you, someone has already been inspired to follow Spokeo’s model and create a tool—Identifight—that lets you track your own email address to see what shows up, so you can patch up privacy leaks.