verizon
Reader Kevin wanted to sign up for Verizon's One Bill service, so he called to see if he qualified. The CSR told him that he did, so he signed up for it. Turns out, the CSR secretly signed him up for a more expensive DSL plan because his current one did not qualify. Now Verizon wants an early termination fee for the new, faster DSL and an activation fee to put Kevin back on the plan he used to have. Yuck.
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activation fees
Does AT&T really charge a $25 "activation fee" when you move your SIM card to a GoPhone? A father had to replace his child's broken cellphone over the weekend, and the rep at the AT&T store told him the only way to avoid an ETF or plan extension was to buy a GoPhone and pay an activation fee, even though the SIM card was the same. Online, you can buy a new GoPhone and have the activation fee waved. Way to treat your current customers, AT&T.
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sprint
Looks like there's yet another charge Sprint lets its retail stores charge you that is totally unnecessary.
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Consumerist
activation fees
