This Repaired Acer Laptop Needs More Screen Smudge

This Repaired Acer Laptop Needs More Screen Smudge

Joelle expected Acer to repair her chronically overheating laptop, not coat the inside of its screen with “a sort of brown dripping.” Acer insists that their shipping company caused the internal screen damage, and won’t repair the laptop unless Joelle pays up.

It Took 10 Emails, 4 Faxes, 40 Phone Calls and 7 Months To Get Acer To Replace Laptop

It Took 10 Emails, 4 Faxes, 40 Phone Calls and 7 Months To Get Acer To Replace Laptop

Scott in Ireland writes in with proof that it’s not just American/Canadian consumers who get screwed by bad customer service. When his new Acer laptop went kaput, it took him over half a year to finally get a working, equivalent replacement—and after all that, Acer told him they wouldn’t extend his warranty for the time he was without a laptop.

Gateway, Acer, Packard Bell To Merge, Form Voltron

Gateway, Acer, Packard Bell To Merge, Form Voltron

Acer is buying Gateway for $710 million. Meanwhile, Gateway has just offered to buy Packard Bell for $100 million, according to MSNBC.

Are You Still Stuck In Vista Upgrade Hell?

Are You Still Stuck In Vista Upgrade Hell?

If you bought a laptop at the end of last year, you probably qualified for a free Vista upgrade. We did and although it took 6 weeks to get the disc in the mail from our laptop manufacturer, we didn’t run into too many hassles. No so for a lot of people, according to PC World:

“I was told it would be an easy process,” says William Bond, of Tampa, Florida. But, he says, the process has been anything but simple. Bond purchased a Hewlett-Packard Pavilion desktop in November at Circuit City and is still waiting for his Vista upgrade disc from ModusLink, the company handling the program for HP.

Acer Laptop Batteries Recalled Due To Fire Hazard

Acer Laptop Batteries Recalled Due To Fire Hazard

It seems Acer fell asleep during the whole Sony battery recall thing and is just recalling them now. Well, I do have a couple of affected Acer laptops, and so far the process is painful. The operators on the other end answer the phone in a language unknown to me (though one time I think I heard the operator say South Africa?) though they promptly switched to very understandable English after I spoke.

Crappiest Laptop Table in the World Hates Lefties

Crappiest Laptop Table in the World Hates Lefties

An anonymous tipster has some words of advice to Jason, the guy who trebucheted his laptop with a Freedom Laptop Table ii: hey, bend sinister! You’re using the thing backwards.

Crappiest Laptop Table in the World

Jason obviously didn’t read the warning label on the bottom of the “Freedom Laptop Table ii” informing him the device also doubled as a trebuchet. Too bad for his week-old high-end Acer Ferrari laptop.