Outback Steakhouse Manager Overreacts To Spilled Beers — But In A Good Way

Most of the e-mail we get into our tip line, especially with regards to restaurants, is about rude waitstaff, awful food and uncaring managers. So it was a very pleasant surprise to hear this story from Consumerist reader Rob, whose visit to Outback Steakhouse started sourly but ended happily. [More]