iTunes Support Is Music To Our Ears

iTunes Support Is Music To Our Ears

We regularly receive emails praising Apple’s customer support for the iTunes Store. Apple’s standard, often proactive, response is to offer a flexible credit. Below is one story from reader Evan:

    “I have read many horror stories online of the iTunes customer support department. I just wanted to share my excellent experience. I was attempting to use the Complete My Album feature, but I continued getting an error message. Here is an email thread from me to Apple.”