Friendly, Logical Customer Service From TiVo Keeps Annoyed Customer Loyal

Friendly, Logical Customer Service From TiVo Keeps Annoyed Customer Loyal

Sean is a loyal TiVo customer, and has been for years. He’s even recruited others into the TiVo cult. It was this recruiting activity that allowed him to find out that he was getting a bad deal due to when he originally signed up for service.