above and beyond

Brome Bird Care Defeats Customer Complaints And Squirrels

Brome Bird Care Defeats Customer Complaints And Squirrels

Sandy has a delightfully squirrel-proof bird feeder, but five years of outdoor use and bird landings took a toll. She tells Consumerist that when she contacted the manufacturer, Brome Bird Care, about buying some replacement perches, the company just went ahead and replaced the entire feeder, claiming a defect in the original. Chirp for joy! [More]