eBags Happily Replaces Worn-Out Laptop Bag

eBags Happily Replaces Worn-Out Laptop Bag

James writes that he bought a great laptop bag made by eBags.com in 2008, and it has served him well all of that time. When some of the stitching came loose and the zipper fell apart, he contacted the company about a repair or discounted replacement. eBags went beyond what James expected, instead offering him a refund for the bag’s full purchase price to buy a replacement. [More]