Blue Nile Sends E-Mails From Actual Human, Provides Free Earring Back

Blue Nile Sends E-Mails From Actual Human, Provides Free Earring Back

Steve purchased diamond earrings from Blue Nile for his wife back in January, and contacted the company because the back of one earring was starting to turn black. Concerned that there might be a problem with the metal, he contacted Blue Nile, and was thrilled that an actual human responded to him, and offered to replace something as simple as an earring back. [More]