Geeks.com Gives Full Refund When New Ubuntu Distribution Breaks Netbook

Geeks.com Gives Full Refund When New Ubuntu Distribution Breaks Netbook

Adam ordered an older netbook from geeks.com. When it arrived, the wireless Internet didn’t work, so he upgraded the version of Ubuntu Linux from 8.04 to 10.04. This just broke almost everything else on the computer. He returned the netbook to geeks.com, but didn’t expect them to offer a full refund of the purchase price and shipping — which goes against the stated return policy. [More]