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Abc

whoops

ABC Tests The Emergency Alert System During The Last Minute Of Last Night's NBA Finals Game

Reader Mike8813's local ABC affiliate decided that the last minute of game 3 of the NBA Finals was a good time to conduct a monthly required test of the EAS. Whoops! More »

fines

FCC Probably Powerless To Fine ABC Over Diane Keaton's "Fucking Personality"

Diane Keaton, while appearing live on "Good Morning America," told Diane Sawyer that she's admired her looks, particularly her lips, saying "that if she had lips like that she wouldn't have had to work on her 'fucking personality' and would be married by now." Obviously, Diane Keaton is awesome, but FCC chairman Kevin Martin is notoriously fond of attempting to punish stations that allow free spirited celebrities to slip in a few "shits" and "fucks" into their live television appearances. More »

videos

Clip Of Meghann On ABC's i-Caught

Here's the segment from last night's i-Caught featuring Consumerist's Meghann Marco talking about how consumers are using online videos to express their grievances.

We think the online video can be effective escalation tool, as it were, as long as you've made reasonable efforts to contact the company and exhausted normal channels. The guidelines for making a good complaint still apply. That said, everytime you make a consumer complaint video, a new kitten is born.


psas

Welcome, i-Caught Viewers

Hello to those coming to our site after watching us on ABC's i-Caught!

Think of us as your new, daily, consumer action handbook. We give you tips for becoming a smarter shopper, as well as tools for fighting back when a company screws you over.

Here are some of our stories on videos mentioned in the broadcast:
Macbook Smasher
Beware of Brad Benson
Robert Mckee taped his Delta flight being stuck for 7 hours on the runway
Mattel's online video apology

Here's a bit about us:
How can I send you a video? You can upload it to a site like YouTube, Revver, or Vimeo, and email the link to tips@consumerist.com
How do I send you a story/tips/question? Email us at tips@consumerist.com. We can't promise a post, but we will read.
What's the deal here?
How can I become a commenter?
How do you decide what stories to run?


media whoring

Meghann On ABC's i-Caught Tonight, 9/8 Central

Meghann is going to be on ABC's i-Caught tonight, 9/8 central.

The segment is called, "Consumers Use Web Vids to Fight Back." Looking at the advance version of the story online, the MacBook smasher will feature prominently, and our Meghann Marco should have a lot of good quotes in there.

With falling consumer electronic prices, computers coming bundled with simple video editing software, cellphones having video recording capabilities, and the growth of YouTube, it's increasingly easier and easier to make a video voicing your consumer complaint.

Consumers Use Web Vids to Fight Back [ABC]


abc

Full Vid Of Meghann On Good Morning America

Due to popular demand, here's the full video of Meghann's appearance on Good Morning America this Saturday. More »

clips

UPDATED: Meghann On Good Morning America

Consumerist Meghann Marco's soundbite on Good Morning America today. The report was "Credit Card Wars" and discussed some of the pitfalls credit card users face. Meghann talked about how retailer's zero-percent finance offers are often like credit cards and how consumers need to be wary. More »

media whoring

Consumerist On Good Morning America This Saturday

Watch Team Consumerist's soundbites on Good Morning America, this Saturday, 1/20/07, 8:35 am (eastern time) on ABC. Check your local listings. The subject is credit cards, the tricks they use to attract new customers and what to watch out for. You'll probably see us for only fives seconds, so watch closely. More »

abc

Debt Collectors Gone Wild

20/20 conducted a three-month investigation into the wacky world of debt collectors and what they found will revolt you. They've got several recordings and transcripts up. More »

furniture

Furniture Tags Lie About Materials

According to an ABC "Good Morning America" investigation, furniture tags are less than honest.
"The federal government used to set specific standards for furniture labeling, but dropped the rules four years ago after the industry complained the standards were outdated." More »


psas

Welcome, 20/20 Viewers

Hi! Thanks for visiting The Consumerist. Hope you enjoyed the show on ABC. More »

psas

Consumerist On 20/20 Friday Night

Set the TiVo for Friday, Oct 13, ABC's 20/20, 10 PM Eastern Time. Editor Ben Popken chats with "Give Me A Break!" John Stossel about consumers recording their customer service experiences and sharing them online. Nice timing with the Google YouTube buy, no? More »

media whoring

Consumerist On 20/20, Oct 13

Unlike normal, today's 7 hour post delay is attributable not to a drunken stupor. More »


polly kreisman

20/20 Piece On Consumer Vigilantism

We just got off the phone with Polly Kreisman, 20/20 producer and former investigative consumer reporter with her own segment on WB11, Polly Wants An Answer. Polly wants to interview us for a story she's putting together about consumers sharing recorded audio and video online to "out" bad customer service experiences. She needs 4 or 5 examples for the piece. Some of our favorites include: More »

youtube

Consumerist On Nightline

Here's the video of us on Nightline along with Vincent Ferrari this past Friday, July 14th. People seem to enjoy the part where we say "So?" We like it when Vincent says "Vent their spleen!" Though we really wished they included our metaphor about crack rocks. Nightline definitely nails the best rendering of the cancel call we've seen. They re-edited the recording to leave in the juicy bits, then present the transcript with snazzy bubbles. More »

abc

In All Fairness...

nightline.jpgWe did our sit-down with Nightline tonight. It was fun. Among the many questions they asked, two stuck out in particular. More »