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Paypal
Paypal
PayPal's Real-World Dominion Expanding To 15 Additional Major Retailers
By Chris Morran on May 24, 2012 3:15 PM
51 Comments
For so long, PayPal has been a convenient way to make payments online (so long as you don't care about things like customer service or getting your payment disputes settled or even responded to). But the company has been edging its way into real-world retailing, especially through its Home Depot partnership. And today PayPal announced its plan to go whole-hog in this sphere with 15 new major retail partners. More »
Fraudulent eBay Buyer Leaves You Minus $1000 And A MacBook Pro
By Laura Northrup on May 21, 2012 9:30 AM
120 Comments
Earlier this month, Jacob sold a MacBook Pro on eBay. His buyer appeared to be in Australia, but contacted him after payment and asked to have the computer shipped to Indonesia. Since he's both a Consumerist reader and a person with a functioning brain, Jacob was wary of this change, suspecting some kind of fraud. He called up eBay to see what he should do. The customer service representative told him that he needed to mail the laptop, or it would negatively affect his seller account. So he sent it along, then heard from eBay less than 24 hours later that the buyer's account had been compromised. You don't say! Now Jacob is out both a laptop and the $1,023.74 payment. More »
(blue_j)
Why You Shouldn't Use PayPal On Target.com At All
By Laura Northrup on May 11, 2012 10:30 AM
41 Comments
In past reader stories posted to this site, we've learned that if you you use PayPal to buy an item from Target online, then later return it, you're only going to get store credit back. That's cool if you shop at Target a lot, but not so cool if you don't. Now Bethany has discovered an exciting and infuriating variation on this concept. If you order something from Target using PayPal and it's never delivered, sure, you'll get a refund. In the form of an e-gift card to Target. More »
PayPal Leaves Small Business Out $500 And A Snake
By Laura Northrup on March 30, 2012 11:30 AM
76 Comments
Shawn runs a small reptile business, selling habitats, supplies, and animals. A customer's purchase of a $500 snake went smoothly, with payment via PayPal and a critter off to a happy new home. Then the buyer reported the transaction to PayPal as fraudulent. They ruled in the buyer's favor after an "investigation" that didn't include talking to Shawn, and took back the $500. Voilà - free snake. More »
Worst Company In America Round 3: PayPal Vs. Walmart
March 27, 2012 12:00 PM
70 Comments
Which is mightier: bricks and mortar or bits and bytes? That age-old question will finally be resolved on the blood-soaked ultrasuede floor of the Worst Company In America Ellipse of Evil. More »
The 8 Remaining Worst Company In America Contenders Sure Are An Elite Bunch!
March 27, 2012 9:00 AM
53 Comments
Two weeks ago, 32 of the nation's worst businesses entered the Worst Company In America Battledome Nonagon, hoping to prove they could out-twit, overcharge and outlast the others to ultimately be named the Worst Company In America 2012. Two dozen companies have since been fed to the shark-eating robot piranhas and only eight remain with a chance to be crowned with the Golden Poo. More »
Worst Company In America Round 2: PayPal Vs. Charter
March 23, 2012 9:30 AM
30 Comments
It's the final day of competition in Round Two of Worst Company In America 2012, but there are still an awful lot of awful businesses still waiting to do battle. So let's get to it and do it, shall we? More »
Please Join Us In Welcoming Your Worst Company In America 2012 Sweet 16!
March 21, 2012 9:30 AM
61 Comments
The floor of the Worst Company In America BattleDome is stained with the blood of the vanquished. But only one company can earn the privilege of placing the WCIA Golden Poo in its trophy case, so the violence must continue. More »
PayPal Moves Into The Physical Realm With Mobile Credit Card Reader
By Mary Beth Quirk on March 15, 2012 5:00 PM
47 Comments
PayPal is dangling its new dongle out there for small businesses who want to take mobile payments from customers' credit cards. Its new "PayPal Here" gadget and PayPal app will join its fellow phone dongle, Square, in plugging in on iPhones and eventually, Android phones, so owners can accept payment wherever they happen to be selling stuff. More »
Worst Company In America Round One: PayPal Vs. Capital One
March 15, 2012 12:00 PM
52 Comments
At the end of this bout, one of these competitors will have paid the price in blood. And lord help them if they try to dispute that payment with either company's customer service departments. More »
PayPal Changes Its Mind, Decides You Can Use It To Buy Erotic E-Books
By Chris Morran on March 13, 2012 2:30 PM
27 Comments
On the eve of its first match in this year's Worst Company In America tournament, PayPal has changed its relatively new policy that would have forbidden the service's use in the purchasing of e-books detailing certain sexual acts and behaviors. More »
Here It Is, Your Lineup For Worst Company In America 2012!
March 12, 2012 12:00 PM
120 Comments
Welcome to Consumerist's 7th Annual Worst Company In America tournament, where the businesses you nominated face off for a title that none of them will publicly admit to wanting — but which all of them try their hardest to earn. So it's time to fill in the brackets and start another office pool. That is, unless you work at one of the 32 companies competing in the tournament. More »
PayPal Tells E-Book Distributor To Remove Sexually Taboo Titles
By Chris Morran on February 27, 2012 11:30 AM
53 Comments
The nice thing about cash is that it doesn't care what you use it to buy. But the folks at PayPal apparently don't want their service to be used for the purpose of buying e-books that reference certain sexual acts or behavior. More »
(Regretsy)
PayPal Tells Buyer To Destroy Purchased Violin Instead Of Return For Refund
By Chris Morran on January 3, 2012 8:05 PM
145 Comments
Oh PayPal... will you never learn how to resolve a situation without having everyone hate you? Mere weeks after enduring the wrath of the internet resulting from its war with Regresty.com, PayPal has once again hit viral vitriol gold. This time, a seller claims that she's out $2,500 and an antique violin after the company told the buyer to destroy the instrument. More »
PayPal And Wells Fargo Promise To Get Your $400 Back, Don't Know How
By Laura Northrup on December 22, 2011 10:30 AM
30 Comments
Shannon made an error when transferring money out of her PayPal account, giving them an incorrect Wells Fargo account number that belonged to an actual person. PayPal assures her that the money will come back to her if she's patient, but $400 is a lot of money to her, and she's losing patience. She's caught in a loop between PayPal and Wells Fargo, and neither company knows how to get her money back. More »
PayPal Throwing Its Hat In The Online Daily Coupon Ring
By Mary Beth Quirk on December 14, 2011 11:00 AM
30 Comments
PayPal is planning its own daily deal program in the U.S., joining the already crowded online arena where Groupon and LivingSocial are currently duking it out to offer the best discount. It's all about options, these days. More »
PayPal Admits Regretsy "Donate Button" Fiasco Should Never Have Happened In The First Place
By Chris Morran on December 7, 2011 8:00 AM
50 Comments
As any regular reader of Consumerist knows, PayPal is a company that's not exactly known for admitting its many failings. But not only has it opted to release the Regretsy.com funds it had frozen because that site had used a "Donate" PayPal button without being a non-profit charity, it has also confessed that it should not have put that money on lock-down in the first place. More »
PayPal Bows To Internet Scorn, Agrees To Release Regretsy's Funds
By Chris Morran on December 6, 2011 12:56 PM
103 Comments
Anyone who has followed PayPal's not-exactly-customer-friendly behavior over the years is likely in for a shock. After previously telling the owner of Regretsy.com that all the money she collected for her Secret Santa campaign had to be refunded because she used a "Donate" button — oh, and freezing her personal PayPal account just for fun — the online payment service has done a complete 180 and now says it will release Regretsy's funds. More »
