Macys

Rick writes: Check out the first bill I received for a Macy's card I just opened last week (because they offered me 20% off if I did). 716% APR has to be some kind of record. Even loan sharks couldn't charge that with a straight face.  More »

Did you know the asterisk in the Macy*s logo is actually part of a clever branding campaign to associate the brand with fine print? It must be true, because no other department store has such a love of fine print on coupons—and such an apparent hatred of actual coupons. Their latest masterpiece in exclusions won't cover electronics, wigs, mattresses, shoes, watches, about a million clothing brands, and more. What does it cover? Probably a shoehorn from the Notions for Men department.  More »

Benny wanted to return a baby gift worth $19.98, but Macy's refused to offer more $2.50. Benny didn't have a gift receipt so Macy's understandably refused to give him more than the product's lowest advertised price—but when Benny tracked the item down on the shelf, it was selling for $19.98. When he asked where the product was selling for $2.50, he was told: "its not, the managers put in the lowest selling price, thats Macy's policy!"  More »

Macy's is slaying 7,000 positions from its payrolls. No news about any store closing so far. Things are not looking good for retail stores with large stores in the physical universe these days. Economy = asteroid, creating large dust cloud over planet so the sources of food for the dinosaurs dries up, which is very sad for the massive reptiles, but then it creates space on the food chain for small furry mammals to thrive. Cockroaches, too, though. [Marketwatch] (Photo: u2acro)  More »

Americans face a tough choice Tuesday morning: watch Barack Obama's historic inauguration, or storm department stores to take advantage of a first-come, first-serve cosmetics giveaway worth $175 million.   More »

Macy's now admits that it was an in-house software glitch that caused them to charge in-store debit card users twice on the Saturday before Christmas. [StorefrontBacktalk] (Thanks to Evan!)  More »

Looks like it's time for Macy's annual closing of the stores! This time it's 11 underperforming locations that will be shuttered, and Macy's says clearance sales will begin at those stores next week. Here's a list of the stores that will be saying goodbye.  More »

If you used your debit card at Macy's on the Saturday before Christmas, you might have been charged twice.  More »

Amanda couldn't find a fitting formal dress at Macy's. Macy's said they don't cater to her plus-sized demographic, she should go to another Macy's, which caters to more black women, who tend to be larger.  More »

Check out the 18 and counting online retailers at freeshippingday.com for stores that will give you free shipping and guarantee delivery by Christmas if you shop there on Thursday, December 18th. The retailers include Amazon, Zappos, Dell, Target, Macy's and other big names, with perhaps more joining before the 18th. Nothing like getting rewarded for waiting until the last minute.  More »

Inside, email addresses, phone numbers, and addresses for over 100 different companies to inject your customer service complaints into their corporate executive offices, and get it well on the way to success.  More »

Macy's marketing department doesn't seem to understand either third-grade math or what it means to walk and chew gum.  More »