Att-wireless

Reader Y0himba was a loyal and happy customer of AT&T Wireless. But then the iPhone 3Gs became cheaper and proliferated, and he told both Consumerist and AT&T that his family's phones became completely non-functional. But this is not a complaint--it is a tale of victory.   More »

As a whimsical follow-up to AT&T's lawsuit concerning their "There's a map for that" ads, Verizon Wireless released their Christmas-themed set of AT&T/iPhone bashing ads today. They're harsh, but also pretty funny.  More »

Do you want to get rid of the data plan for your AT&T smartphone, but missed the September 6th deadline? You now have a second chance. The deadline to drop your plan has been extended until October 31st.   More »

AT&T put a press release out today about a new plan they're introducing on Monday, billed as a $60/month unlimited voice and text prepaid plan. While this plan is more competitive with smaller, prepaid-only carriers such as Boost Mobile, it's also significantly cheaper than similar regular plan options. So what are they thinking?   More »

Bad news, smartphone-owning AT&T customers. Starting September 6, customers will not be permitted to use a smartphone on the network without purchasing a smartphone data plan. Exceptions: unlocked phones and customers who currently have a smartphone (think Blackberry or Palm) but use a non-smartphone data plan.   More »

Apparently, Apple didn't reject the Google Voice application for iPhone. They "[continue] to study it." Yesterday, Apple, AT&T, and Google all turned in their responses to the FCC's questions as part of the investigation into the bannination of Google Voice from the iPhone App Store.   More »

Hey, AT&T customers: be very, very careful when dialing three-digit numbers. If you're trying to dial, say, 211 or 311 (local government information), 611 (AT&T Wireless customer service) or 711 (TTY relay), and you dial 411 for directory assistance by mistake, you'll be charged for it even if you realize the mistake and hang up immediately. And you'll need to live with the consequences of your error, since, according to reader Stephen, AT&T will not refund these charges.  More »

An exciting new policy change took effect last week at AT&T Wireless. Have you recently started a new job, or joined a group that provides discounts on your cell phone service? Guess what? You get to pay a $36 fee per line in order to get your discount!   More »

It's become clear since the release of the iPhone 3G S that most iPhone owners hate AT&T. A lot. Why is that, exactly? PC World has the answer.  More »

Arnie and his wife have a fever, and the only cure is more iPhones. A shiny new iPhone 3G S to replace the clunky old 3G iPhones they've been forced to use, to be precise. Frustrated that the cell phone business insists on subsidizing the gadgets by only offering a sane price to new customers, or customers willing to upgrade, Arnie called AT&T. That's when he stumbled on a solution that's almost hilarious in its simplicity.   More »

AT&T is torching their Cingular brand like a gang of boychiks igniting a hobo on their way home from the milk bar. From the ashes, phoenix-like, a new brand is to emerge: AT&T Wireless. Try to repress those epileptic seizures of excitement breaking every bone in your hyperventilating frame.  More »