NYC Deputizes All Citizens As Secret Shoppers

NYC Deputizes All Citizens As Secret Shoppers

Inspections by New York’s Department of Consumer Affairs found that two-thirds of the supermarkets they visited were overcharging customers at the checkout counter. That’s up from 1 in 3 last August. So now they’re turning all shoppers into “deputized inspectors” to report malefactors. [More]

Certified And Notarized Letter Gets Heat Turned Back On After 5 Days

Certified And Notarized Letter Gets Heat Turned Back On After 5 Days

Davya says that after showing her landlords she meant business with a notarized and certified letter, she finally got the heat in her apartment turned back after 5 days of no heat. [More]

Apartment Still Doesn't Have Heat After 4 Days But It Does Have Noxious Burning Smells

Apartment Still Doesn't Have Heat After 4 Days But It Does Have Noxious Burning Smells

Dayva has written in an update about her landlord and heating issue. They don’t have heat yet, but they do have a power strip that’s been slowly melting itself into goo! [More]

No Heat, Apartment Has Smoke And Fumes, Landlord Is MIA

No Heat, Apartment Has Smoke And Fumes, Landlord Is MIA

Dayva is fuming, almost as much as her apartment. She’s been without heat since yesterday after the cord on the heater her landlord installed melted. The landlord sent repair people who replaced the cord, but the heater still doesn’t work and its been emitting odd smells. Now she’s fighting through phone tree hell and getting hung up on by the landlord, unresponsive management company, and their minions. What’s a body to do? [More]

311 Street Improvement Photo Project Needs Your Help

311 Street Improvement Photo Project Needs Your Help

Stay Free’s Carrie McLaren and Steve Lambert have started a crowdsourced photo project for New Yorkers to submit photos of 311 conditions in their hoods.

Chicago Woman Calls 911, Hears Hysterical Laughter Then Is Hung Up On

Chicago Woman Calls 911, Hears Hysterical Laughter Then Is Hung Up On

A Chicago woman called 311 (non-emergency police services) to report illegal and dangerous fireworks exploding over her home. She was transferred to 911 where she was greeted by hysterical laughter.

Where 311 Fails, Will Blogging Succeed?

Where 311 Fails, Will Blogging Succeed?

Sigmund, a resident of Brooklyn, is hearing a piercing alarm-type sound that lasts anywhere from minutes to hours on end. The sound can be heard with the windows closed. Upon complaining about this noise to the police and local authorities,Sigmund was told that unless other people complained… nothing could be done.