Check Us Out On 20/20's "Infomercial Nation" Special On May 20!

Check Us Out On 20/20's "Infomercial Nation" Special On May 20!

As we recently mentioned, Consumerist and Consumer Reports have teamed up with ABC News for an upcoming 20/20 special called “Infomercial Nation,” that will air next Friday, May 20. [More]

ABC 20/20 Looking for Ripped-Off Consumers

ABC 20/20 Looking for Ripped-Off Consumers

Have you been ripped off recently by a store, hotel, airline, repair service or other retailer? ABC 20/20 would like to help you get satisfaction. If you feel you were cheated, please let us know BRIEFLY what happened to you and what you’ve done so far to get a refund. If selected, you’ll be asked to come our Manhattan studio where you’ll tell your story on camera and we’ll try to help you get your money back. Please send your name, city, email address, and daytime phone and note that you saw this post on consumerist.com

Debt Collectors Gone Wild

Debt Collectors Gone Wild

20/20 conducted a three-month investigation into the wacky world of debt collectors and what they found will revolt you. They’ve got several recordings and transcripts up.

With Vigorous Cane Shaking, America Responds To 20/20 Story

With Vigorous Cane Shaking, America Responds To 20/20 Story

Of all the complaints that flooded our inbox following our 20/20 appearance, this is our favorite.

Video Of Consumerist On 20/20

UPDATE: Here’s the show transcript.

Welcome, 20/20 Viewers

Welcome, 20/20 Viewers

Hi! Thanks for visiting The Consumerist. Hope you enjoyed the show on ABC.

Consumerist On 20/20 Friday Night

Consumerist On 20/20 Friday Night

Set the TiVo for Friday, Oct 13, ABC’s 20/20, 10 PM Eastern Time. Editor Ben Popken chats with “Give Me A Break!” John Stossel about consumers recording their customer service experiences and sharing them online. Nice timing with the Google YouTube buy, no?

Consumerist On 20/20, Oct 13

Consumerist On 20/20, Oct 13

Unlike normal, today’s 7 hour post delay is attributable not to a drunken stupor.

20/20 Piece On Consumer Vigilantism

20/20 Piece On Consumer Vigilantism

We just got off the phone with Polly Kreisman, 20/20 producer and former investigative consumer reporter with her own segment on WB11, Polly Wants An Answer. Polly wants to interview us for a story she’s putting together about consumers sharing recorded audio and video online to “out” bad customer service experiences. She needs 4 or 5 examples for the piece. Some of our favorites include: