Does The Garden Of Discontent Still Bloom In The Off-Season?

Does The Garden Of Discontent Still Bloom In The Off-Season?

Daniel ordered what’s called a “country bundle” from 1-800-Flowers for his girlfriend. When we have flowers delivered, we’re not buying dead plant stems. If that were the case, there wouldn’t be such a large industry built around flower delivery. What we’re buying is the experience of dazzling our partner when they see the flowers. Daniel’s girlfriend received this arrangement, but she wasn’t dazzled. Should she have been? [More]

This 1-800-Flowers ‘Deluxe Fruit And Gourmet Basket’ Is Some Bruised Fruit, Beef Jerky, And Cheese Nips

Looks tasty.

It’s not that David expected earth-shattering things from a 1-800-Flowers gift basket. He didn’t expect it to look exactly like the photo at left, especially since he ordered a smaller size. He was expecting something that didn’t look like your what lazy bachelor(ette) friend who can’t cook dredged up in the back of their kitchen cabinets to bring to your Super Bowl Party. [More]

1-800 Flowers is doing a lot of apologizing today.

Twitter Feeds For 1-800 Flowers, FTD Are Apologizing More Than Boyfriends Who Screwed Up Valentine’s Day

We’ve shown you some Valentine’s Day disasters from one floral delivery service, and we’re sorting through the many photos sent in by angry customers of other companies. But if you want to see just how peeved customers are, look no further than the Twitter feeds for FTD and 1-800 Flowers. [More]

(gmcmullen)

1-800-Flowers Promises Flowers, Refund, Coupons: Delivers None Of The Above

Kyle had a LivingSocial voucher for 1-800-Flowers, and thought that he would put it to good use sending a lovely arrangement to his parents to show that he was thinking of them at Christmas. 1-800-Flowers didn’t really want to cooperate, though. They e-mailed him twice to let him know that the arrangement had been delivered…but it actually hadn’t. Silly Kyle, assuming that one of the messages had to reflect reality. They’ve since promised him a refund and a $20 coupon that have never come. [More]

Contest Winner Says 1-800-Flowers Won’t Make Good On Year’s Supply Of Dog Food Prize

Contest Winner Says 1-800-Flowers Won’t Make Good On Year’s Supply Of Dog Food Prize

UPDATE: After becoming the object of Internet ridicule, 1-800-Flowers has decided to change its position and not only provide the rescue group with the year’s supply of dog food, but two years’ of supply. [More]

1800Flowers.com Doesn't Deliver Mom's Flowers, Conveniently Forgets To Tell You

1800Flowers.com Doesn't Deliver Mom's Flowers, Conveniently Forgets To Tell You

Here’s the thing with sending gifts, particularly gifts of flowers. You generally don’t call up the recipient ahead of time and say, “hey, expect some flowers on Saturday.” A big part of the gift is the delight and element of surprise. Aaron ordered some Mother’s Day flowers for his mom from 1800Flowers.com, and only learned that his order hadn’t showed up later in the week when he noticed she hadn’t mentioned them. Okay, they hadn’t delivered the flowers, but why didn’t they notify him, and why did they keep the money? [More]

The 2012 Valentine's Day Garden Of Discontent

The 2012 Valentine's Day Garden Of Discontent

On Valentine’s Day, we are expected to show loved ones how much they mean to us by giving them dead plants. For extra style points, we pay strangers to bring these dead plants to the recipient for us. However, florists are unfathomably busy on Valentine’s Day. So busy that we almost feel bad criticizing when things go wrong. Almost. The Consumerist’s annual Valentine’s Day Garden of Discontent is a collection of flower or gift deliveries that aren’t what the recipient had in mind. Such as calling your fianc√©e a whore. [More]

The Valentine's Day Garden Of Discontent

The Valentine's Day Garden Of Discontent

On Valentine’s Day, we are expected to show loved ones how much they mean to us by giving them dead plants. For extra style points, we pay strangers to bring these dead plants to the recipient for us. However, on designated flower-giving holidays, the extra demand means that florists can really screw up. Here is this year’s crop of Valentine’s Day flower failures from the Consumerist Garden of Discontent. [More]

Cheaters Ruin 1-800-Flowers Chocolate Box Promotion For Everyone

Cheaters Ruin 1-800-Flowers Chocolate Box Promotion For Everyone

The chocolate box/flowers promotion seemed like a great idea. On certain boxes of Harry London candy sold in chain drugstores, there was a peel-off coupon offering up to $20 off an order from 1-800-Flowers. The problem is that some unscrupulous shoppers went into stores, peeled all of the coupons off, sold some codes on the Internet, and ruined the promotion for everyone. Now 1-800-Flowers has put a stop to the promotion, and is canceling already placed flower orders out from under customers. Not cool. [More]

1800Flowers Sends Order, Doesn't Notice Florist Is Closed

1800Flowers Sends Order, Doesn't Notice Florist Is Closed

Chelsea wanted to do something nice for her grandparents’ anniversary, since she couldn’t be there to celebrate. She decided to send them some flowers through 1800Flowers.com. Unfortunately, she had no way of knowing that the local florist handling orders in her grandparents’ area closed on Saturdays, and chose Saturday delivery.

Today's Tip For Adulterers: Don't Use 1-800-Flowers

Today's Tip For Adulterers: Don't Use 1-800-Flowers

A Texas man is suing 1-800-Flowers for $1 million after a thank you note from the web florist outed him as an adulterer. Leroy Greer specifically asked 1-800-Flowers not to send him a receipt for the cuddly stuffed animal and dozen long stemmed roses he ordered for his mistress. Despite his request, 1-800-Flowers sent a thank you note to his house several months later, prompting his wife to ask who the hell got flowers. She called 1-800-Flowers, which gladly faxed her a copy of Leroy’s order form that included the following message meant for his mistress: “Just wanted to say I love you and you mean the world to me! -Leroy.” Above The Law has the legalese:

1-800-Flowers Delivery Guarantee Isn't Guaranteed

1-800-Flowers charges an extra $3 to guarantee the delivery of your flowers ON Valentine’s Day, but due to threat of snow, they’re rescinding that guarantee, delivering flowers early, and not telling anyone.