Consumerist

POLL RESULTS: Verizon FiOS Is Better Than Comcast!

We asked the readers to solve one of the great mysteries of life: Which is better Verizon FiOS or Comcast?

1:18 PM on Thu Dec 6 2007, 5,065 views, 19 comments

The speed sounds great, but did you know Verizon also removes all your old copper phone lines when they install FiOS?

9:16 PM on Sun Jul 8 2007, by Ben Popken, 1,847 views, 25 comments

Customers Will Get FiOS Optical All The Way To Their Apartments, Verizon Plans

The AP made a major correction to a Verizon FiOS story we posted about yesterday. In that story, Verizon's head of FiOS stuff for apartments said that Verizon wouldn't be able to run optical cable up to all the apartments in two Manhattan...

9:44 AM on Tue Mar 25 2008, by Ben Popken, 1,366 views, 13 comments

Verizon FiOS Sets Another House On Fire

UPDATE: $1800 For FiOS House Fire Family Is Just An Advance, Says Verizon

12:05 PM on Tue Nov 6 2007, by Ben Popken, 51,087 views, 31 comments

Verizon Spins Causing Electrical Fire During FiOs Install Into Sales Pitch

When will Verizon wonks learn that it's in incredibly bad taste to insert a sales pitch in the middle of your apology for yet another FiOs technician causing yet annother electrical fire at a customer's home?The good news is that Wilen loves his...

10:47 AM on Sat Sep 8 2007, by Ben Popken, 5,475 views, 16 comments

Comcast Encourages Employees To Stuff Comcast vs FiOs Poll

Comcast told its employees to vote in the Consumerist reader poll asking readers what they thought was better, Comcast, or FiOs. Above is the employee email blast they sent, provided to us by several different Comcast employees: Now, we're...

2:52 PM on Fri Dec 7 2007, by Ben Popken, 6,560 views, 36 comments

On The Radio, FiOS Free TV Promotion Changed To Free Gift Cards

Further distancing itself from its problematic free TV promotion (which for some customer has so far been lacking in free TVs), a reader in the Bronx reports that Verizon FiOS triple-play bundle ads on the radio are now offering $200 gift cards...

12:26 PM on Mon Mar 17 2008, by Ben Popken, 2,762 views, 16 comments

FiOS Swaps Customers' Account Details, Still Won't Fix After 8 Months

Whenever Andru logs into his Verizon FiOS account, he sees the personal information on some other guy's account, including name, address, email address, last four digits of credit card and social security number. He's contacted the other guy, and...

2:04 PM on Fri Jan 25 2008, by Ben Popken, 4,038 views, 20 comments

POLL: Which Is Better, Verizon FiOS Or Comcast?

Sometimes we get questions we just can't answer, and this is one of them.

3:51 PM on Wed Dec 5 2007, 17,892 views, 85 comments

Not All Verizon FiOS Customers Will Get 100% Fiber

CORRECTION: Customers Will Get FiOS Optical All The Way To Their Apartments, Verizon Plans

3:27 PM on Mon Mar 24 2008, by Meg Marco, 6,245 views, 23 comments