Southwest Airlines Takes Flying Unsafe Planes Seriously

Southwest Airlines Takes Flying Unsafe Planes Seriously

By March 10, 2008

THE QUOTE:

Dear Rapid Rewards Member:

Southwest Nearly Lets Liver Transplant Patient Die Because He Wouldn’t Buy 2nd Ticket

Southwest Nearly Lets Liver Transplant Patient Die Because He Wouldn’t Buy 2nd Ticket

By consumerist.com January 24, 2007

UPDATE: Southwest apologizes and gives a refund.