Consumerist

Sears will eliminate 200 "support" positions as part of their new "deck chairs on the Titanic" strategy. [Chicago Tribune]

5:58 PM on Wed Feb 13 2008, by Meg Marco, 0 views, 11 comments

Contact Sears Executive Customer Service

searscares@searshc.com

9:00 AM on Fri May 1 2009, by Ben Popken, 0 views, 11 comments

Sears Fails Third-Grade Math

Quick, what's 2 x 15? Did you get 40? No? Then you're apparently overqualified to run Sears' website.

8:00 AM on Sat May 2 2009, by Carey, 0 views, 32 comments

Sears Replaces Man's Shovel With No Hassle

Man walks into Sears store with broken Craftsman shovel. Moments later, walks out with brand-new, better, Craftsman shovel they let him pick out, for free. True story. [OneProjectCloser]

12:00 PM on Mon Oct 27 2008, by Ben Popken, 0 views, 32 comments

Sears: Please Deliver This Special Offer After It Expires

Reader Ed says:

10:59 AM on Thu Aug 14 2008, by Meg Marco, 0 views, 20 comments

Oh, by the way, KamberEdelson, the law firm that filed the class action against Sears over its website exposing customer's purchase histories? They're the same folks who successfully sued Sony BMG for selling all those DRM-riddled music CDs. Sears...

9:04 PM on Mon Jan 7 2008, by Ben Popken, 0 views, 14 comments

Email The CEO Of Sears

The current email address for Aylwin B. Lewis, President & Chief Executive Officer of Sears, is alewis1@searshc.com.

1:19 PM on Tue Sep 18 2007, by Ben Popken, 0 views, 27 comments

Sears Expects To Lose 60% Profit This Quarter. Good.

Sears Holding Company, a conjoining of two defective retail companies, Sears and Kmart, expects to lose 60% this quarter. "Come see the poorer side of Sears." Lack of price competition, Abysmal customer service, warranty repair services contracted...

6:15 PM on Mon Jan 14 2008, by Ben Popken, 0 views, 43 comments

Ex-Sears CEO Aylwin Lewis has taken a position as CEO of Chicago's delicious Potbelly Sandwich Works. Reader Tim asks: "Should I be worried that he will destroy this great sandwich chain?" Hmmm. Maybe, but we think Chairman Eddie Lampert is the...

11:13 AM on Fri Jun 20 2008, by Meg Marco, 0 views, 23 comments

Sears Is Rather Generous With The Term "Sale!"

Reader S. says: I went to a local Sears to return some parts (don't get me started) and the attached [photo] amused me.

8:26 AM on Tue Dec 2 2008, by Meg Marco, 0 views, 55 comments