The usefulness of Best Buy's Geek Squad depends entirely on the competence of the employee you get when you go in for help, and unfortunately Scott landed one of the lazier ones. Here's his sales pitch to Scott over a laptop that wouldn't start:...
Kelli bought an HDTV from Best Buy, and the set broke in June. Now it's almost November, and despite scads of phone calls and appointments, her TV is no closer to being fixed today than it was way back when.
While shopping at Best Buy, Chris spotted this wacky sticker on Mario Party 8, no doubt an accident, in which the benevolent Geek Squad offers to do the impossible for you and install the game onto your Wii, which doesn't let you install...
Reader L951B951 saw our recent posts about Best Buy's dubious "optimization" services, so he went to the store armed and ready to demand an unopened laptop. The trouble is — he says Best Buy had opened them all. Did this stop our hero from...
James Lileks bought some fancy-ass Electrolux appliances from Best Buy. Unfortunately. they've turned out to be a bit of a headache. Mr. Lileks thought perhaps since he was a valuable customer who bought fancy-ass items, Best Buy would help him...
A Kotaku tipster notified the video game blog that Best Buy's Geek Squad is offering what can only be described as the deal of the century. Something even better than that awe-inspiring CD ripping service.
Sticking to its proud tradition of charging for services that take a couple button clicks to accomplish, i.e. HDTV and video game console "optimization," Best Buy is now offering to rip music off your CDs and transfer it to an MP3 player or DVD.
Remember that couple who tried to get Best Buy to fix their CD drive, only to have lost all their data and be charged $1,500?
Diane and Jo say they brought their computer to Best Buy's Geek Squad to get the CD drive fixed, but the Squad had some other ideas. After the dust cleared, the couple had gained a new hard drive they didn't want and lost all their data.
Best Buy is an electronics store. The purpose of such a store is to allow customers to exchange money for electronic devices, then take those devices home and use them. Unfortunately, the Best Buy in Yuma, Arizona doesn't seem to take this mission...
New York, 1:31 AM
Sun Nov 15
4 posts in the last 24 hours
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