Consumerist

This 60 minutes bit on the rise of "geek" tech support service companies confirms one thing: if you don't know how to use electronic gadgets, maybe you shouldn't be buying them. [60 Minutes]

8:55 PM on Tue Sep 11 2007, by Ben Popken, 1,126 views, 7 comments

Teaser For Our Forthcoming Sting Operation Video

Still working on the video. Here's a small taste of what's to come...

11:04 AM on Tue Jun 19 2007, by Ben Popken, 7,278 views, 45 comments

Best Buy will start selling musical equipment—guitars, drum kits, sheet music, groupies—in up to 85 stores across the U.S. this year. They'll also offer group music lessons. Is there anything the Geek Squad can't do? [Associated Press]

11:09 AM on Mon Jul 28 2008, by Chris Walters, 1,413 views, 40 comments

Where's That Geek Squad Sting Operation Video Already?

It's coming so very soon. Technology, the politics of delegation, in-vain attempts at perfection, all these slowed what we thought was gonna be a lot quicker. Sorry for the delay, we know some of you've been antsy. Bear with us!

12:44 AM on Wed Jul 4 2007, by Ben Popken, 3,690 views, 26 comments

This Geek Squad Parking Spot Is Really A Fire Lane

[September 22. Image thanks to Roche!]

1:12 PM on Sun Sep 23 2007, by Carey Alexander, 9,359 views, 51 comments

Previously, Carey posted a photograph of a Geek Squad car on a sidewalk as if it were some sort of problem. We have informed Carey that this is in fact a Best Buy sidewalk, and it's done to promote Geek Squad services inside the store. This has...

7:02 PM on Thu Oct 4 2007, by Ben Popken, 624 views, 14 comments

Why We're Not Telling Geek Squad CEO Which Agent Stole The Porn

from ben@consumerist.com

5:52 PM on Thu Jul 5 2007, by Ben Popken, 86,433 views, 86 comments

Fabio Interviewed At Geek Squad Land

Hand in glove with our independently arrived Fabio wunderloveness this morning, it seems Gizmodo was actually at that darn Geek Squad city unveiling. They got to interview Fabio (he loves Xbox360) and watch him solder.

9:45 PM on Thu Nov 2 2006, by Ben Popken, 334 views, 2 comments

We're On CBS2 Los Angeles Tonight

Just did a phone interview with CBS2 in LA. Looks like they're picking up our Geek Squad sting operation story. The piece might air at 6, but it could be later, too. We know many of you are sick of hearing about it but there's a whole bunch of...

2:40 PM on Thu Jul 26 2007, by Ben Popken, 1,067 views, 9 comments

"Peek Squadder" Beloved By Customers, Colleagues

Though he stands accused of a disgusting act, secretly recording a customer taking a shower, Geek Squad Agent Hao Kuo Chi was held in high esteem by customers and among his fellow employees.

4:47 PM on Fri Apr 13 2007, by Ben Popken, 2,960 views, 23 comments