Aereo Finally Gives Up The Ghost, Files For Bankruptcy Protection

Aereo Finally Gives Up The Ghost, Files For Bankruptcy Protection

Five months after the Supreme Court issued the fateful verdict against Aereo and a little more than a month after the company tried to convince the Federal Communications Commission that it was now just like cable companies in an attempt to save itself from the dustbin it seems the streaming broadcast TV service has thrown in the towel, filing for bankruptcy last night. [More]

Why You Shouldn’t Get A Reverse Mortgage Just Because Fred Thompson Tells You To

Why You Shouldn’t Get A Reverse Mortgage Just Because Fred Thompson Tells You To

Turn on the TV and you’re just about guaranteed to come face-to-face with a celebrity or public figure selling a product or service. While those spokespeople may carry an air of respect and trust with consumers, what happens when the product they so happily lent their voice to turns out to have devastating affects on the consumer? Not much really, but it might be time for that to change. [More]

Comcast: We Agree With President On Net Neutrality, Except We Don’t

Comcast: We Agree With President On Net Neutrality, Except We Don’t

Comcast, like someone on house arrest who can’t stop talking about how much he loves just staying at home, can’t shut up about its alleged “support” of net neutrality — a support that was forced upon it as a condition of its 2010 acquisition of NBC. Now the nation’s largest Internet service provider is publicly stating that it “agrees” with President Obama’s feelings on neutrality, just not the ones that actually matter. [More]

Supermarket chain Price Chopper announced plans today to rebrand and rename its stores Market 32.

East Coast Supermarket Chain Price Chopper Renaming Itself Market 32

Shoppers in six states used to making a quick run to the local Price Chopper will soon be frequenting a new supermarket, as the company behind the supermarket chain unveiled plans to rebrand and rename the stores Market 32. [More]

Phone Carriers In Korea Accused Of Illegally Subsidizing iPhones

Phone Carriers In Korea Accused Of Illegally Subsidizing iPhones

Here in the United States, our mobile phone carriers are trying to wean consumers off phone subsidies, so we will begin to understand how much our phones really cost. Meanwhile, over in Samsung country, stores have been charging artificially low prices for the new iPhone 6 and 6 Plus, something that is kind of illegal in South Korea. [More]

(Steve)

AT&T Calls Throttling Lawsuit “Baseless… Baffling”

Earlier today, the Federal Trade Commission sued AT&T over the throttling of wireless subscribers with unlimited plans. Not surprisingly, the Death Star isn’t exactly pleased with the lawsuit. [More]

Lowe’s New Customer Service Robot Just Sounds Like A Really Good Employee

Lowe’s New Customer Service Robot Just Sounds Like A Really Good Employee

Not so long ago, before the rise of the mega-hardware chains, you could walk into your local home improvement store and find a helpful employee who knew exactly what you needed and where to find it on the shelves. We’ve now reached a point in customer service where Lowe’s has chosen to create a robot to replicate this experience. [More]

While City Arrests Uber Drivers, Philly Mayor Comes Out In Support Of Service

While City Arrests Uber Drivers, Philly Mayor Comes Out In Support Of Service

Here in Philadelphia, the dispute between cab regulators and the Uber ridesharing service has gotten ugly, with the city arresting and fining numerous drivers over the weekend. Given this response to Uber, you’d think Philly Mayor Michael Nutter would be calling for the service to exit the city. But instead he’s calling for a truce. [More]

How Much Would You Pay For A Standalone HBO Go?

How Much Would You Pay For A Standalone HBO Go?

Last week, HBO confirmed plans to launch a standalone online service that doesn’t require you to have a separate basic pay-TV package. Beyond that, the company has provided few details, leaving both consumers and cable companies wondering what the service will actually be — and how much it will cost. [More]

Michigan May Be Latest To Ban Direct Sales Of Teslas

Michigan May Be Latest To Ban Direct Sales Of Teslas

Because car dealerships don’t want to move beyond an era of gladhanding salesman upselling customers on unnecessary add-ons — and because they apparently want to give electric car company Tesla as much free advertising as possible — they are pushing for Michigan to enact legislation preventing carmakers from selling directly to consumers in the state. [More]

Comcast Sued By Customer Who Says Cable Company Had Him Fired From Job

Knight725

Last week, we brought you the story of former Comcast customer Conal O’Rourke, who lost his job at renowned accounting firm PriceWaterhouseCoopers after someone from Comcast called his employer with details of Mr. O’Rourke’s numerous — and valid — complaints about his cable service. Comcast has subsequently apologized for the myriad billing and service problems but maintains it did not intend to have O’Rourke fired, but that has not satisfied Conal, who has filed a lawsuit against the nation’s largest cable company, alleging violations of, among other claims, a federal law prohibiting cable companies from sharing personal information without customers’ consent. [More]

(Nicholas Eckhart)

JCPenney Gives CEO Spot To Former Home Depot Exec

Ever since JCPenney gave Ron “No More Sales, Ever!” Johnson the boot from the company’s top spot in 2013 after 18 unsuccessful months spent trying to turn things around, it’s been trying to find just the right executive to fill that tough role. It seems that hunt is over now, as an executive from Home Depot has been named JCPenney’s new Chief Executive Officer. [More]

(Ash)

Cable Lobbyists Pretending To Be Cool Digital Hipsters To Convince Youth That Net Neutrality Is Bad

The fight for net neutrality has players from all corners amped up and joining in. Millions of individuals, as well as consumer advocacy groups, internet businesses, internet business groups, cable and telecom businesses, and their trade groups, have all been pressing the FCC toward one decision or another. But now there are some new groups wading in to the morass. They look like millennial, digital-savvy, pro-internet hispters — but their message is straight out of Comcast and AT&T’s playbook. So what’s going on? [More]

Comcast Apologizes For Customer’s Bad Service But Not For Role In Getting Him Fired

Comcast Apologizes For Customer’s Bad Service But Not For Role In Getting Him Fired

The story continues for Conal the Comcast customer who lost his job after the cable company called his employer (which happens to make a lot of money off consulting for Comcast) and provided details about his customer service complaints. Comcast’s new Mr. Fix-It has issued an apology for the year-plus of horrendous service and over-billing that Conal experienced, but still maintains that it didn’t mean to get him fired. [More]

Former Employer Of Man Fired For Complaining To Comcast Speaks Out (But Doesn’t Say Much)

Former Employer Of Man Fired For Complaining To Comcast Speaks Out (But Doesn’t Say Much)

UPDATE: Comcast has apologized for the horrible service and billing that Conal experienced during his year-plus as a customer, but says that “nobody at Comcast asked for him to be fired.” [More]

AT&T and Verizon: Data Caps On Home Internet Service Are Great For Everyone (Especially Us)

AT&T and Verizon: Data Caps On Home Internet Service Are Great For Everyone (Especially Us)

Verizon and AT&T are big players (and getting bigger) in broadband landline service, but they seem to take a mobile phone mindset with them everywhere they go. Not only do they think that home broadband doesn’t need to be faster than your phone, but also now they’re saying that data caps on your home internet use are perfectly reasonable, too. [More]

Samsung Says My New TV From Groupon Is Secretly Mexican

Samsung Says My New TV From Groupon Is Secretly Mexican

Rob bought a TV from Groupon Goods, and found himself in a weird dilemma where Groupon promised that his new TV would have a manufacturer’s warranty. He had no reason not to believe them until something actually went wrong with the TV. Samsung told him a few different things: that they don’t warranty items bought online, or that his television came from Mexico or Canada. What? [More]

How Corporations Got The Same Rights As People (But Don’t Ever Go To Jail)

Josh Bassett

In every common-sense, everyday way, a corporation is not a person. Corporations don’t date, don’t have families, don’t go catch a movie on Friday night. They also don’t go to jail when they do something criminal. But in the eyes of the law, corporations enjoy many of the same rights — including free speech and religious expression — and protections afforded to individuals. [More]