(Steve)

AT&T Rollover Data A Good Idea In Theory, Useless For Some Real Users

Tom is an AT&T customer, and currently has a data plan that includes rollover data. Normally, he and the other person on his plan are very precise: he says that they normally use 2.8 GB of their shared 3 GB plan. Recently, their normal practices didn’t work, and they had to dip into the rollover data. That’s when they learned that rollover data is only useful if your data use fluctuates wildly from month to month. [More]

Report: Apple Considering Being Your Phone Carrier (Sort Of)

Report: Apple Considering Being Your Phone Carrier (Sort Of)

There could come a time in the future where you not only buy your phone or mobile device from Apple, but you could pay the company to talk, text and get access to data as well. A new report says Apple is talking about launching what’s known as a mobile virtual network operator (MVNO) service in the U.S. as well as Europe. [More]

Sears Holdings Comparable-Store Sales Down More Than 10% In Last 3 Months

Sears Holdings Comparable-Store Sales Down More Than 10% In Last 3 Months

In all of our reporting on the recent woes of Sears Holdings, the real message is that we want Sears to stage a comeback and return to the retail greatness of decades past. Yet things don’t look very promising over at Sears HQ, and today the department store chain announced that its sales across comparable stores have fallen more than 10% in the last quarter. [More]

This Graph May Explain Why Cable Companies Aren’t Rushing To Get Into Standalone Streaming

This Graph May Explain Why Cable Companies Aren’t Rushing To Get Into Standalone Streaming

With pay-TV subscription numbers dropping as people turn to online sources for their entertainment and news, it might seem sensidble that the pay-TV giants would jump into the streaming video business. But with the exception of Dish-owned Sling TV, that hasn’t been the case. That might be because consumers appear to be quite fickle about their use of these standalone services. [More]

(Vincent Lee)

Forget Listening To That Voicemail, Soon Siri Might Transcribe It For You

In an age of instant messaging and e-mail, some people still prefer to pick up a phone and leave a voicemail. But for the growing number of consumers who are voicemail-averse, Apple is testing out a new voice-text hybrid. [More]

(Ryan Holloway)

Cable Companies Refuse To Reveal How Much They Make Off Of Set-Top Boxes

Sen. Ed Markey of Massachussetts and Sen. Dick Blumenthal of Connecticut recently posed a handful of questions to the nation’s cable and satellite providers about their set-top boxes — Are they required? How many customers have them? Is there an option for customers to purchase their own? etc. While some providers were more transparent in their responses than others, there was one thing they all agreed on: We’re not telling you how much we make from leasing these devices. [More]

FDA Warns About Mixups Between Drugs With Similar Names

FDA Warns About Mixups Between Drugs With Similar Names

Here’s a scary thought: dangerous medication mixups could begin at your doctor’s office. The FDA put out a warning today that they’ve received reports of mixups between similarly-named drugs that do very different things. The FDA urges patients and caregivers to know what the drug they’re supposed to be taking looks like, and alert medical providers if the drug that they receive looks different. [More]

If you're a cord-cutter and hoped to catch up on Outlander, you'll have to continue borrowing your friend's Starz Play login credentials.

Cord Cutters: Don’t Hold Your Breath Waiting For A Starz Streaming Service

Compared to HBO and Showtime, Starz may not be the biggest brand in premium TV, but the network isn’t without its many fans. And last year, Starz execs seemed destined to jump on the bandwagon of offering a standalone streaming service for people who didn’t also want to pay for cable TV packages. But now the network’s CEO is saying he’s in no rush to offer such a product. [More]

Verizon’s Refusal To Repair Landline Service Leaves Elderly Man Without Phone For Months

(Alain Ferraro)

While plenty of Americans rush to acquire the latest and greatest in new telecom technology, there are some that only need the basic phone service they’ve had for decades. But as we’ve seen on multiple occasions recently, a number of traditional landline users are being left out in the cold as Verizon tries to transition customers away from copper line service and to fiberoptic phone lines. And for one elderly New Yorker, Verizon’s apparent inflexibility resulted in months of having absolutely no service at all. [More]

July Recall Roundup: Of Course Kids Are Going To Chew On Their Strollers

July Recall Roundup: Of Course Kids Are Going To Chew On Their Strollers

In this month’s recall roundup, a stroller wasn’t designed to be chewed on, a fish tank heater might cook your fish instead of keeping them comfortable, and a lawn mower may fling grass clippings at the person operating the vehicle. It’s a dangerous world out there, apparently. [More]

T-Mobile Now Exempts 33 Streaming Music Services From Data Limits, Adds Apple Music

T-Mobile Now Exempts 33 Streaming Music Services From Data Limits, Adds Apple Music

Last year, T-Mobile added a benefit for their customers that no other mobile provider had tried: data used for music streaming services doesn’t count against their data allowance. Since the launch, Big Magenta has taken suggestions from their users for new services to add, and now they’re up to a total of 33 services that are part of the program. [More]

AT&T: $100M Fine For Throttling Unlimited Data Users Is “Unlawful,” “Coercive,” “Indefensible”

AT&T: $100M Fine For Throttling Unlimited Data Users Is “Unlawful,” “Coercive,” “Indefensible”

In June, the FCC proposed a potentially $100 million fine against AT&T for allegedly failing to disclose to its “unlimited” data plan subscribers the extent to which their data access could be throttled if they used too much of it in any given month. The company recently responded to the allegations, and let’s just say that AT&T isn’t exactly thrilled. [More]

Verizon’s Go90 Mobile Streaming TV Service To Launch With Tiny Beta Test

Verizon’s Go90 Mobile Streaming TV Service To Launch With Tiny Beta Test

It’s been almost a year since Verizon first announced it would launch a streaming TV service and the company is just now getting around to naming it — Go90 — and providing details on its eventual launch.
[More]

It’s Official: FCC Gives Blessing To Marriage Of AT&T, DirecTV

It’s Official: FCC Gives Blessing To Marriage Of AT&T, DirecTV

After the announcement earlier this week that the FCC commissioners were reviewing and set to vote on deal that would grant regulatory approval to the merger of AT&T and DirecTV, the agency made it official this afternoon by giving its conditional blessing to this $49 billion marriage. [More]

Here is what FAFSA.com looked like before the URL was handed over to the Dept. of Education.

Former Operator Of FAFSA.com Penalized $5.2M For Illegal Billing

Five years ago, we told readers looking to fill out the Free Application for Federal Student Aid (FAFSA) to steer clear of FAFSA.com, as it was not the official Dept. of Education site for the FAFSA. Today, federal regulators announced a $5.2 million settlement with the company behind the now-defunct website for illegal billing practices. [More]

Cheaper, More Competitive Broadband: Not Gonna Happen Anytime Soon, Analyst Tells Congress

Cheaper, More Competitive Broadband: Not Gonna Happen Anytime Soon, Analyst Tells Congress

A committee in Congress yesterday held a hearing on promoting broadband infrastructure investment. That is, getting more wires put in the ground so more people can get online faster and more reliably. That’s a laudable goal that we here at Consumerist tend to cheer on. But one theme became clear from the testimonies of the assembled analysts, industry members, and local public companies who spoke: real improvement is going to be a long, ugly series of fights… and consumers are going to keep paying a lot more while it happens. [More]

Comcast’s Broadband Customers Officially Outnumber Its Cable Subscribers

Comcast’s Broadband Customers Officially Outnumber Its Cable Subscribers

The writing was on the wall last quarter when Comcast’s dropping pay-TV subscriber base was only 6,000 more than its growing pool of broadband customers, but with today’s release of the latest subscriber numbers it’s official: Comcast now has fewer cable customers than it does Internet subscribers. [More]

Amazon Adds 5% Cash Back For Prime Members To Store Credit Card

Amazon Adds 5% Cash Back For Prime Members To Store Credit Card

Hey, you, person who buys things on Amazon but who doesn’t have a Prime subscription. Yeah, you! If the discounted shipping, streaming media, and the deals and festivities of Prime Day weren’t enough to convince you to subscribe to the service, what about a credit card? Yes, Amazon already has a variety of credit cards, but what about a special Prime credit card? [More]