Comcast To Meet With Justice Dept. To Discuss Time Warner Cable Merger

Comcast To Meet With Justice Dept. To Discuss Time Warner Cable Merger

In the wake of a report that antitrust attorneys at the U.S. Dept. of Justice are leaning toward blocking the pending $45 billion merger of Comcast and Time Warner Cable, it looks like the cable giants are going to meet with the DOJ later this week to discuss the status of the deal. [More]

Spirit Airlines Brings Up Rear In Latest Airline Customer-Satisfaction Scores

Spirit Airlines Brings Up Rear In Latest Airline Customer-Satisfaction Scores

Time Warner Cable and merger-partner Comcast have very little company among the lowest-scoring companies on the American Customer Satisfaction Index, but now that ACSI has added Spirit and Frontier to its airline rankings, TWC can no longer claim the honor of having the lowest survey score of all U.S. companies in the Index. [More]

Comcast Bringing Super-Fast Fiber Network To Silicon Valley & Other California Markets

Comcast Bringing Super-Fast Fiber Network To Silicon Valley & Other California Markets

Two weeks after Comcast announced that Atlanta would be the first market to get its new Gigabit Pro fiber service — which promises speeds of up to twice that of Google Fiber — the company is now saying it will bring the high-speed broadband to several markets in California where it already offers service. [More]

Report: Justice Dept. May Recommend Blocking Comcast, Time Warner Cable Merger

Report: Justice Dept. May Recommend Blocking Comcast, Time Warner Cable Merger

It’s been well over a year since Comcast announced its $45.2 billion plan to buy Time Warner Cable and regulators at the FCC and Justice Dept. have yet to indicate publicly whether they plan to approve the deal or sue to block it. However, a new report claims that antitrust lawyers at the DOJ are leaning toward putting the kibosh on this marriage of the nation’s two largest cable operators. [More]

Verizon: You Should Love Your Mobile Data Cap Because It’s Good For You

Verizon: You Should Love Your Mobile Data Cap Because It’s Good For You

Nobody likes data caps. They’re an aspect of the mobile era that we all grudgingly accept, but everyone basically hates them. Enter Verizon Wireless! The mobile behemoth has hired an analyst to rescue us — but not, alas, by removing data caps. No, no: Verizon’s analyst is here to tell us why we should actually love them. [More]

14 House Members Sign On To Resolution To Block Net Neutrality

14 House Members Sign On To Resolution To Block Net Neutrality

While the telecom and broadband industries move to fight net neutrality in court, lawmakers — at least one of whom has received substantial financial backing by neutrality opponents — are moving forward with their plans to strike down the FCC’s new regulations. Yesterday, more than a dozen members of Congress all signed on to a new resolution that would block the new neutrality rules from taking effect. [More]

California Utilities Commissioner Calls For Rejection Of Time Warner Cable Deal

California Utilities Commissioner Calls For Rejection Of Time Warner Cable Deal

With Comcast set to take over Time Warner Cable’s millions of California customers, state regulators there have been scrutinizing the deal to see how it would affect consumers. Earlier this year, the state’s Public Utilities Commission (CPUC) suggested a number of conditions that would make the merger more acceptable, but today a CPUC commissioner publicly called for the state to block the marriage of Comcast and TWC, at least in California. [More]

Judge Says An IP Address Is Not Enough To Identify A Movie Pirate

Judge Says An IP Address Is Not Enough To Identify A Movie Pirate

Since the dawn of online piracy, media companies have been serving subpoenas on Internet service providers to try to compel them to match up IP addresses of alleged pirates with the names on the accounts tied to those IP addresses. Unless the ISPs put up a fight, courts frequently grant these subpoenas, but one federal judge in Florida has said that a mere IP address is not sufficient to identify someone as a pirate. [More]

Time Warner Cable Promises Free Internet Speed Boost To Charlotte Customers Before Google Moves In

Time Warner Cable Promises Free Internet Speed Boost To Charlotte Customers Before Google Moves In

The new rule of the internet might well be: where Google goes, competition flows to follow. And so, Time Warner Cable customers in Charlotte are about to see a big boost in internet speeds long before a Fiber rollout comes to their town. [More]

Comcast Tries To Refute Philly Customer Service Study, Does About As Good A Job As You’d Expect

Comcast Tries To Refute Philly Customer Service Study, Does About As Good A Job As You’d Expect

Yesterday, Philadelphia finally got around to releasing the results of a long-in-the-works Comcast customer service survey of city residents, and the results weren’t very favorable for the cable company. Of course, Comcast, which had more than a month to review the report before it was made public, is now trying to discredit it, saying the consultants that put it together should have asked Comcast — and not the citizens of Philadelphia — for accurate data about customer service. [More]

Philadelphia Mayor Michael Nutter has been a vocal supporter of Comcast and of its efforts to acquire Time Warner Cable, in spite of the company's low customer satisfaction scores and high prices in its home city.

Philadelphia Finally Releases Results Of Comcast Customer Service Survey; It’s Not Pretty

Earlier this week we told you how the city leadership here in Comcast’s hometown of Philadelphia appeared to be dragging their feet in getting around to releasing the results of 15-month-old survey of city residents about Comcast service, even though the cable company had already been shown the report. Today, the city finally got around to sharing this info with the public and it’s about as unpleasant as you’d expect. [More]

Comcast Refused To Cancel Cable For Customer Whose House Went Up In Flames

Comcast Refused To Cancel Cable For Customer Whose House Went Up In Flames

When your house burns down, the last thing you should be concerned about is having to make repeated calls to your cable provider to get them to cancel or suspend your service. And yet Comcast refused to cancel service for one Minnesota customer after his house was turned to ashes — all because he couldn’t provide his full account number. [More]

Comcast's complaint to NAD took exception to several DirecTV commercials featuring Rob Lowe and his alter-ego including "scrawny arms Rob Lowe."

Following Complaint From Comcast, Ad Board Recommends DirecTV Discontinue Rob Lowe Ads

If you’ve been near a TV in the last six months (and don’t fast forward through every commercial break), then you’ve likely seen the quirky DirecTV ads featuring Rob Lowe and a parade of kooky alter-egos. How much longer you’ll see those spots is up for debate after an ad review board, acting on a complaint from Comcast, found many of DirecTV’s claims to be unsubstantiated and recommended the company pull the promotions.  [More]

Surprise, Surprise: Comments In Favor Of Comcast/TWC Merger Come From Groups Comcast Has Donated To

Surprise, Surprise: Comments In Favor Of Comcast/TWC Merger Come From Groups Comcast Has Donated To

Large companies do a lot of philanthropic and community giving. Comcast is not alone on that front: volunteerism, grants, donations, and employee matching are common, perhaps even standard, at many of America’s biggest businesses. But where Comcast differs is that they, very publicly, turn their valuable giving into an unpaid army of on-demand lobbyists whenever they have a company to buy. Like Time Warner Cable. [More]

FCC Proposes Treating Online TV Like Cable TV; Amazon Objects If It’ll Stop You From Binge-Watching ‘The Wire’

FCC Proposes Treating Online TV Like Cable TV; Amazon Objects If It’ll Stop You From Binge-Watching ‘The Wire’

There’s another internet-related firestorm a-brewing at the FCC. This one is not as broad or as contentious as the now infamous net neutrality ruling, but it is bringing all the big players out to have their say. And what, you might ask, has everyone worked up? It’s the big bandwidth bugaboo of the twenty-teens: online video. [More]

Philadelphia Won’t Show Results Of Comcast Customer Survey To Anyone — Except Comcast

(YayAdrian)

From the skyline to the mayor’s office (to the very broadband line through which this story is being published), Comcast is everywhere here in Philadelphia. But even this company town occasionally has to go through the process of reviewing and renewing its franchise agreement with said company. Unfortunately, it looks like some of Philadelphia’s top brass may be dragging its feet on this process — and ignoring the opinions of their constituents — at the same time Comcast tries to acquire Time Warner Cable. [More]

It’s Almost Lawsuit Season: Broadband Trade Groups Prepping Their Legal Arguments Against Net Neutrality

It’s Almost Lawsuit Season: Broadband Trade Groups Prepping Their Legal Arguments Against Net Neutrality

The FCC voted on the Open Internet Order — net neutrality — about six weeks ago. But nobody ever accused the wheels of bureaucracy of turning quickly and so it is only this week that the rule has been sent off to the fine folks at the Federal Register. That means we’re finally in the home stretch handoff; the rule will become the law of the land 60 days after the Federal Register publishes it. And that means we’re finally in the window for the big wave of down-and-dirty lawsuits and legal challenges we’ve been awaiting since basically forever. [More]

In Atlanta? You Can Soon Sign Up For Internet Twice As Fast As Google Fiber. The Downside: It’s From Comcast

In Atlanta? You Can Soon Sign Up For Internet Twice As Fast As Google Fiber. The Downside: It’s From Comcast

Atlanta residents are now well-poised to join inhabitants of metro Raleigh and Kansas City as citizens of one of the nation’s few crucibles of fiber competition. Comcast is setting its sights squarely on Google Fiber today with the announcement of a new fiber to the home offering at twice Google’s speed, and Atlanta is the lucky city getting first dibs. [More]