Akamai's top 10 worldwide best average internet connection speeds for the end of 2014.

Virginia’s Got The Fastest Broadband In The U.S., But South Korea’s Still The Speed Fiend’s Place To Be

It’s that time again! Internet company Akamai keeps a sharp eye on the state of broadband at home and abroad, and delivers a quarterly report lining up just how we’re doing. But despite a whole huge pile of brand new data, the story remains the same: the U.S. still has a lot of catching up to do if we want to consider ourselves among the global broadband elite. [More]

Man Who Says Comcast Got Him Fired From Job Seeks $5M In Damages After Company Smeared Him Publicly

Man Who Says Comcast Got Him Fired From Job Seeks $5M In Damages After Company Smeared Him Publicly

Last fall, we were the first to tell you about Conal O’Rourke, the Comcast customer in California who spent more than a year dealing with consistent over-billing — including $1,820 worth of equipment he’d never ordered nor needed — and horrendous customer service who was fired from his job at Comcast-consulting accounting firm PriceWaterhouseCoopers after he took his complaint to the office of the Comcast controller. Shortly after publishing that story, Conal sued Comcast over the incident, and now he’s amended that lawsuit to allege invasion of privacy and to put a higher dollar amount on the damages being sought. [More]

Charter Digs This Whole Cable Merger Thing, Plans To Buy Bright House For $10.4B

Charter Digs This Whole Cable Merger Thing, Plans To Buy Bright House For $10.4B


In cable, merger mania isn’t just for the biggest players. The next tier down wants to play, too. And so we have the announcement this morning that Charter is planning to buy regional operator Bright House Networks for a cool $10.4 billion. [More]

Cupertino has the Power... at a premium price.

AT&T Charges $40/Month More For Fiber Internet If Google Isn’t In Your Town Yet

Only weeks ago, AT&T announced gigabit fiber broadband service in Kansas City for $70/month. Granted, customers have to give up their right to privacy to get that rate, but at least it’s the same price being charged by Google Fiber, which also happens to operate in KC. But when it comes to AT&T’s impending gigabit offering in Cupertino — the land of Apple — that $70/month rate is nowhere to be found; probably because Google Fiber is not around. [More]

FCC Chair: Net Neutrality Is “Right Choice” Because Big ISPs Want “Unfettered Power”

FCC Chair: Net Neutrality Is “Right Choice” Because Big ISPs Want “Unfettered Power”

The net neutrality rule hasn’t yet taken effect, but it’s been under heavy political fire for the past few weeks. Lawmakers hauled FCC chairman Tom Wheeler and other FCC commissioners in before a series of Congressional committees to justify (or, for dissenting commissioners, to vilify) the open internet rule. Those hearings, in large part, were heated and adversarial. But in a speech at Ohio State’s law school today, Wheeler took the chance to say everything that committee members cut him off from. [More]

Google Fiber To Expand More, Adds Salt Lake City To List Of Lucky Locales

Google Fiber To Expand More, Adds Salt Lake City To List Of Lucky Locales

Google said earlier this year that the FCC’s net neutrality rule wouldn’t stop them from investing more in Google Fiber, and it looks like they really meant it. The service is now slated to expand to yet another location: Salt Lake City. [More]

New Homeowner Has To Sell House Because Of Comcast’s Incompetence, Lack Of Competition

Seth

Only months after moving into his new home in Washington state, Consumerist reader Seth is already looking to sell his house. He didn’t lose his job or discover that the property is haunted. No, Seth can’t stay much longer because no one can provide broadband service to his address; even though Comcast and CenturyLink both misled him into thinking he’d be connected to their networks and in spite of the fact that his county runs a high-speed fiberoptic network that goes very near to his property. [More]

Comcast Says It’s Tripling Size Of Social Media Customer Service Team

Comcast Says It’s Tripling Size Of Social Media Customer Service Team

Comcast has been responding to customer complaints on Twitter and Facebook for years, but that didn’t help the company get out of the basement of customer satisfaction ratings — not just for cable and Internet providers, but for all U.S. companies. And now that Comcast is trying to merge with the one consumer-facing business with a worse reputation, it says it is making an investment to improve its social media customer service team. [More]

Report: New Streaming TV Services Trying To Sidestep Net Neutrality Rule

Report: New Streaming TV Services Trying To Sidestep Net Neutrality Rule

A segment of consumers has for many years been begging for an unbundled, à la carte option for programming. That future is now taking its first shambling steps into our homes — only, it’s happening through the magic of the internet, and not in pay-TV subscriptions. But right now, we are in a particularly turbulent time for sorting out the rules of what is and isn’t allowed when it comes to giving preferential treatment to certain services. While the virtual ink is still drying on the brand-new, not-yet-implemented open internet rule, new players in the field of over-the-top internet TV are already trying to see just how far that rule bends. [More]

Whatever Happened To GeoCities, Lycos, Netscape & Other Giants Of Web 1.0?

(Ben)

Long before Facebook and Twitter, well before even Friendster and MySpace, before the first dotcom bubble burst, in the eons before Google was a glint in anyone’s eye, there was the first web. In comparison to everything that’s come after it, you could call it Web 1.0 or perhaps even just “the dark ages.” But for anyone born before, say, 1990, this was the dawn of our now-ubiquitous digital world. But as the digital giants of yesteryear have been replaced by the now-ubiquitous Facebook and Google, how many are still in play now? [More]

6 Things To Think About Before Paying $50-$70/Month For PlayStation Vue

6 Things To Think About Before Paying $50-$70/Month For PlayStation Vue

After months of limited testing without a price tag, Sony’s PlayStation Vue live TV streaming service launched today in only a few markets with packages ranging from $50/month to $70/month. Since I live in Philadelphia, one of the launch cities, I was able to get my hands on Vue to determine how it stacks up against basic cable and Dish’s recently debuted Sling TV service. [More]

Numbers Show That People Care Much More About Comcast/TWC Merger Than AT&T/DirecTV Deal

Numbers Show That People Care Much More About Comcast/TWC Merger Than AT&T/DirecTV Deal

Last week, the FCC paused its 180-day merger review clock for both Comcast’s acquisition of Time Warner Cable and the merger of AT&T and DirecTV. But a look at the number of comments and filings for these two deals shows that one is getting much more attention than the other. [More]

(Adam Fagen)

Apple Reportedly Planning To Launch Streaming TV Service This Fall

Coming off an announcement last week that it would carry thes oon to launch HBO Now streaming service, Apple reportedly has imminent plans to offer online access to live TV and on-demand content.  [More]

Comcast Continues To Screw Up Accounts, Even After Local News Involvement

Comcast Continues To Screw Up Accounts, Even After Local News Involvement

We’ve done seemingly countless stories in which the only reason a company paid attention to a wronged consumer was the involvement of the media. And in most cases where this happens, the customer’s problem is finally resolved, never to crop up again. But that’s not always true. [More]

What Net Neutrality Opponents Are Saying Now — And Why It’s A Lot Of Hot Air

Steve

While supporters of an open internet are excited about the FCC’s recent net neutrality ruling, some folks in the telecom and ISP world are a whole lot less happy. Many of the big businesses affected by the rule had their say in February when the vote happened, but the recent release of the full rule (all 400 pages of it) this week has become an opportunity for many groups afraid of new regulation to once again put their concerns front and center in the limelight. [More]

Review Of Comcast/TWC, AT&T/DirecTV Mergers On Hold Again Over Confidentiality Issues

Review Of Comcast/TWC, AT&T/DirecTV Mergers On Hold Again Over Confidentiality Issues

Once again, the FCC has paused the 180-day clocks to review the two pending mega-mergers on its to-do list: Comcast’s acquisition of Time Warner Cable, and the marriage of AT&T to DirecTV. This time, the FCC is saying it can’t go forward with the review of these deals until a court determines whether interested parties should be granted limited access to confidential information about the involved companies. [More]

Contract Dispute Blacks Out The Weather Channel Again, This Time On FiOS

Contract Dispute Blacks Out The Weather Channel Again, This Time On FiOS

Bad storms are once again brewing for The Weather Channel. The latest in a maelstrom of recent carriage contract disputes has seen the cable standby booted off of Verizon FiOS systems… and there doesn’t appear to be a quick resolution out on the horizon. [More]

Apple CEO Tim Cook presents HBO Now at today's press conference to launch the Apple Watch.

The HBO Now Announcement Shows Why Net Neutrality Is So Important

This afternoon, HBO announced the details of its HBO Now streaming service that will finally allow consumers without cable TV to access the premium pay-TV network without having to be burdened with a cable bill for channels they don’t watch. But the fact that HBO has opted to go with Apple as its launch partner and not Comcast or any of the major pay-TV carriers is a reminder of just how important net neutrality is. [More]