Fake Comcast Rep Convinces Customer To Delete Anti-Comcast Tweets

Fake Comcast Rep Convinces Customer To Delete Anti-Comcast Tweets

Complaining to a company on Twitter can often be a pointless endeavor, like trying to have a phone conversation in the front row of a Motörhead concert, but something inside us hopes that our gripe will be heard, which is why pranksters have repeatedly been able to trick Comcast customers into believing the company is proactively calling them in response to their Tweets. The latest story involves a customer who was actually convinced to delete his anti-Comcast comments by someone pretending to be from the company. [More]

(Courtesy: Fibrant)

North Carolina City Is First To Offer Internet Service That’s 10 Times Faster Than Google Fiber

While Google is in the process of deploying high-speed gigabit Internet service in North Carolina’s major metro areas of Charlotte and Raleigh-Durham, the folks in the much smaller city of Salisbury, NC, are being offered access to broadband that’s several times faster. [More]

Don’t Want To Go Over Comcast’s Data Cap? That’ll Be Another $30

Don’t Want To Go Over Comcast’s Data Cap? That’ll Be Another $30

Comcast has been testing data caps — they adorably call them “data thresholds” — in a number of markets around the country since 2013. In those markets, if customers cross the threshold, they can be hit with overage fees. But if you live in the Miami area and want “unlimited” data, you can get it — for an additional $30. [More]

Comcast CFO Says Failure Of Time Warner Cable Merger Is “Blessing In Disguise”

Comcast CFO Says Failure Of Time Warner Cable Merger Is “Blessing In Disguise”

Comcast spent a year and a half, and untold millions, pushing for regulators to approve its $45 billion acquisition of Time Warner Cable. And then, when regulators said they would try to block the deal, the mega-merger evaporated. You might expect Comcast executives would still be stewing about their failed attempt to take over most of the cable and broadband service for both New York and Los Angeles, but at least one C-level suit at the company is trying to put it behind him. [More]

(dbrooks125)

Time Warner CEO Isn’t Worried About Cable TV’s Fate: “Netflix Is Good, But Not That Good”

While cable companies’ investors might be shaking in their boots whenever the word “Netflix” pops up, the streaming video service isn’t the giant slayer it’s been made out to be — at least according to Time Warner Inc. Jeff Bewkes, who says his HBO is better than Netflix. [More]

Comcast Hopes To Deploy Multi-Gigabit Broadband By 2018

Comcast Hopes To Deploy Multi-Gigabit Broadband By 2018

Earlier this summer, Comcast revealed that it will soon be testing an upgrade to its cable broadband network that should allow it to deliver download speeds of up to 10Gbps, ten times the current top speed of Google Fiber. Now the company is giving some idea of how long it thinks it will need to make this super-fast Internet access available on a wider basis. [More]

(Chris Goldberg)

Comcast Unmasks Anonymous Commenter In Defamation Case

Do online commenters have a right to remain anonymous? If their comments are possibly defamatory, should the subject of those statements have to prove the defamation before learning the identity of the writer? This are questions surrounding the story of an Illinois Comcast subscriber who, after a nearly four-year legal battle, has been identified as the writer of inflammatory comments directed at a local politician. [More]

Comcast To Finally Start Including (Some) Elderly In Low-Cost Broadband Plans

Comcast To Finally Start Including (Some) Elderly In Low-Cost Broadband Plans

Comcast’s low-cost Internet Essentials program, cooked up during its acquisition of NBC as a way for the company to look good when trying to appease lawmakers and regulators, has been criticized for having eligibility standards that effectively lock out the elderly and childless. The company even recently fought back against California’s attempt to expand eligibility for the program. But today the company announced that it’s expanding Essentials coverage to include older low-income users, but only in the San Francisco area. [More]

POSTSCRIPT: Even After Embarrassing Story, CenturyLink Still Has No Idea That This House Is Not On Their Network

POSTSCRIPT: Even After Embarrassing Story, CenturyLink Still Has No Idea That This House Is Not On Their Network

You probably remember the story of Seth, the Washington state homeowner who was on the brink of having to sell his new house because — in spite of what their websites said — neither Comcast nor CenturyLink were willing to sell him the broadband service he needs for his home office. Even though this made national headlines, with CenturyLink looking particularly inept, the company still hasn’t figured out that Seth’s house is not connected to its network. [More]

(Kerry Lannert)

Comcast Continues To Take Over Content World, Invests $200M in BuzzFeed

Comcast’s continued plans to spend mountains of money and to take over the world continue apace: as rumored, NBCUniversal has dropped $200 million this week into journalism and cat gif juggernaut BuzzFeed. [More]

Appeals Panel Hands Second Loss To DirecTV Over Rob Lowe Ads

Appeals Panel Hands Second Loss To DirecTV Over Rob Lowe Ads

Four months after an ad review board, acting on a complaint from Comcast, recommended DirecTV pull its quirky promotions featuring Rob Lowe and a parade of peculiar alter-egos, a review panel upheld the original findings that some of the spots contain unsubstantiated claims — despite the fact the ads are “very funny.” [More]

Comcast To Reportedly Take On YouTube, Facebook With “Watchable” Online Video Platform

Comcast To Reportedly Take On YouTube, Facebook With “Watchable” Online Video Platform

Comcast didn’t just sink $200 million into Vox Media (and a reportedly similar amount into BuzzFeed) just because it wants to support some websites it likes. The cable/broadcast giant is reportedly looking to launch an online video platform that would include new original content from these sites and other popular sources. [More]

FCC Proposes Rules To Reduce TV Blackouts, Potentially (But Probably Not) Lower Prices

FCC Proposes Rules To Reduce TV Blackouts, Potentially (But Probably Not) Lower Prices

The FCC has proposed a kind of arcane-sounding rule change that on the surface might not seem to affect consumers very much. But if all goes well, the rule will prove to be the kind of upstream change that prevents all the you-know-what from flowing on downhill to everyone else, and makes one of the most annoying things about cable TV into ancient history. [More]

Experimental Verizon FiOS Service Would Be 10X Speed Of Google Fiber

Experimental Verizon FiOS Service Would Be 10X Speed Of Google Fiber

With Google Fiber continuing to expand, offering gigabit broadband service for a reasonable price, some Internet service providers are feeling the heat and beginning to test networks that would blow the pants of Google. [More]

Comcast Begins Devouring Content Creators: Invests $200M In Vox Media

Comcast Begins Devouring Content Creators: Invests $200M In Vox Media

After months of staying mum about rumors that it was going to purchase or invest heavily in online content networks, Comcast finally announced yesterday that — in addition to controlling cable, Internet, broadcast & cable TV networks, movies and home video — it also wants to have a hand in the news and information consumers get online, with the confirmation of a $200 million investment in Vox Media, the network that includes The Verge, Eater, Racked, Re/code, Curbed, S/B Nation, and of course its namesake site. [More]

(knittinandnoodlin)

Philadelphia Asks Comcast Why It’s Not Treating Its Hometown As Well As Other Cities?

Philadelphia is Comcast’s hometown. Its current skyscraper looms like a giant thumb drive over the city’s skyline and its second tower will only establish Comcast as the dominating corporate presence in Philly. And yet, when Comcast announced its first (and second, and third) markets for a new super-high-speed fiber network, it looked elsewhere. And in spite of the fact that Philadelphia is one of the poorest urban markets in the country, Comcast chose to test an expansion of its low-cost Internet Essentials program more than 1,000 miles away in Florida. With Comcast’s Philly franchise up for renewal, the city is finally asking why its supposed hometown hero is helping everyone else first. [More]

(Quinn Dombrowski)

Investors Decide Cord-Cutting Is Real And Worrisome, Cable Network Stocks Drop All Around

Cord-cutting, in which (usually younger) pay-TV subscribers walk away from cable and embrace new ways of accessing media, has been a known phenomenon since at least 2011. But it’s been a slow-rolling snowball, even as services like Netflix soar into the stratosphere. This year, however, it seems that Wall Street traditionalists have finally caught on to the change, and they’re not happy. [More]

Comcast Makes Slight Improvements To Its Broadband Program For Low-Income Households

Comcast Makes Slight Improvements To Its Broadband Program For Low-Income Households

Comcast’s Internet Essentials program, which offers affordable broadband access to some low-income households, has long been considered window dressing for regulators and lawmakers whenever the company has to show that it does something not-horrible for the community. Today, Comcast announced a pair of significant improvements to Essentials, while launching a pilot program that could result in expanded eligibility. [More]