Consumerist

Convert And Combine Your WaMu And Chase Cards

The handover is complete and Chase now officially runs the WaMu credit card operations. Here's how to combine your WaMu credit lines with your Chase credit lines. [CreditMattersBlog] (Photo: Ed Yourdon)

11:37 AM on Wed Mar 11 2009, by Ben Popken, 4,625 views, 21 comments

Reach Chase Executive Customer Service

1-888-622-7547 - extension 4350

2:57 PM on Tue Jul 24 2007, by Ben Popken, 5,020 views, 9 comments

Chase is no longer increasing the rates of cardmembers based on their credit-bureau information as of March 1, 2008.

6:16 PM on Mon Mar 17 2008, by trickonion, 108 views

Chase Sends Mixed Signals

[January 20, 2008. Image thanks to Pete!]

11:52 AM on Sun Jan 27 2008, by Carey Alexander, 3,119 views, 49 comments

Chase Stops Charging $120 Annual Fee For Balance Transfer Customers

We wrote in January about a new $10 per month fee that Chase was arbitrarily imposing on customers who had transferred balances to their Chase cards. Well after having a little chat with New York Attorney General Andrew Cuomo, Chase announced that...

8:09 PM on Tue Mar 31 2009, by Alex Chasick, 5,932 views, 25 comments

Reach Chase Bank Executive Customer Service

If you have a problem that regular customer service hasn't been able to solve, give this gal working in the Chase Bank executive customer service office a shot: 713-262-3866, Michelle Crabtree. Although, she figures in an upcoming reader...

3:47 PM on Tue May 6 2008, by Ben Popken, 8,816 views, 13 comments

Chase Eats All WaMu Credit Cards In March, What Happens?

When Chase completely takes over the old WaMu credit card division in March, a new super-power will be granted to WaMu credit card customers who also have a Chase credit card, reports CreditMattersBlog. As long as you have a zero balance on one of...

4:37 PM on Mon Jan 26 2009, by Ben Popken, 8,560 views, 61 comments

Worst Company In America: GM VS Chase

The Chase/WaMu banking monster? Or a soon-to-maybe-be-bankrupt-and-or-bailed-out car company?

10:59 AM on Thu Apr 16 2009, by Meg Marco, 8,244 views, 68 comments

Consumerites Speak: Is Chase Erasing Online Banking Data?

Reader Gaby writes:[Chase.com's Business Online Banking] Keeps losing User Permissions settings. Daily. Administrator has to go to Chase online banking to set users access permissions (to view, or transact, and transact levels etc) for the various...

11:14 AM on Tue Nov 8 2005, by consumerist.com, 174 views, Comment

updated: WaMu Accounts Become *Almost* Totally Chase July 24

Starting July 24, 2009, WaMu accounts will get fully transitioned to Chase. After that, ex-WaMuers will be able to fully enjoy the benefits of Chase banking, like making deposits into Chase ATMs, the full range of Chase branch banking services,...

9:05 AM on Mon Jun 1 2009, by Ben Popken, 3,244 views, 58 comments