Consumerist

20 different ways to make good use of carpet remnants. We like the idea of having them in the car for throwing under the tires in case of too much mud or snow. [Frugal For Life]

10:57 PM on Thu Apr 24 2008, by Ben Popken, 742 views, 5 comments

Suspicious Stain Removal Advice Sought From Home Depot

Sure, there's probably a perfectly innocuous explanation why a woman called the Home Depot in Jacksonville, Illinois and asked how to remove a large quantity of blood from her carpets. But that doesn't stop people's imaginations from running wild,...

11:44 PM on Wed Aug 26 2009, by Laura Northrup, 17,860 views, 104 comments

Lowe's Removes Your Carpet, Disappears For A Month

Rebecca was sick of her old wall-to-wall carpet and hired Lowe's to remove the old stuff and install some new laminate flooring and some new carpet as well.

4:13 PM on Wed Aug 29 2007, by Meg Marco, 8,246 views, 48 comments

Executive Email Carpet Bomb Scores Direct Hit On Time Warner

Reader Clayton launched the feared Executive Email Carpet Bomb against Time Warner executives after learning that the cable installation he scheduled for this week would not occur until November. Within an hour of launching the EECB, Clayton...

12:26 PM on Sun Sep 30 2007, by Carey Alexander, 4,503 views, 6 comments

Executive Email Carpet Bomb Against Vonage Results In $450 Credit

Score another point for consumers making it over the unyielding wall of "customer service." Keith writes in about his recent struggles with Vonage, over an account he thought had been completely canceled six months earlier, "The carpet bomb...

5:27 PM on Fri Nov 2 2007, by Chris Walters, 4,641 views, 12 comments

Pep Boys Apologizes For Bilking Customer Over Tire Warranty Replacement

After sending a complaint via Executive Email Carpet Bomb, Arnie says the Pep Boys Vice President of Service called him and has apologized and refunded all his monies.

1:03 PM on Wed Oct 3 2007, by Ben Popken, 4,003 views, 15 comments

Launch A Virgin Atlantic EECB

Here are email addresses you can use to launch an executive email carpet bomb against Virgin Atlantic Airlines. Good for when you've made multiple attempts to resolve an issue with regular customer service but for some reason they just can't get...

9:51 AM on Fri Jan 25 2008, by Ben Popken, 2,057 views, 3 comments

Best Buy has apparently launched a new "woman-friendly" store where the "Home Theater" section is marked "Family Room" and there is a "lower sink for children in the bathroom, lotion near the paper towels, and a private room for new mothers, with...

11:18 AM on Fri Oct 3 2008, by Meg Marco, 3,000 views, 60 comments

ShamWow Commercial A Scam? Wow!

What's up with this deceptive edit in the ShamWow commercial?

9:57 AM on Tue Feb 24 2009, by Ben Popken, 47,710 views, 135 comments

Enterprise EECB Saves Man From Unjustly Paying $560 For Bumper Scratch

Enterprise Car Rental charged Mike $560 for a scratch on the bumper he felt was unfair, but after he followed The Consumerist's instructions on sending an Executive Email Carpet Bomb (EECB), all that changed. "Long story short," he writes, "Within...

1:33 PM on Fri Nov 7 2008, by Ben Popken, 7,288 views, 38 comments