Pep Boys Apologizes For Bilking Customer Over Tire Warranty Replacement
After sending a complaint via Executive Email Carpet Bomb, Arnie says the Pep Boys Vice President of Service called him and has apologized and refunded all his monies.
After sending a complaint via Executive Email Carpet Bomb, Arnie says the Pep Boys Vice President of Service called him and has apologized and refunded all his monies.
Here are email addresses you can use to launch an executive email carpet bomb against Virgin Atlantic Airlines. Good for when you've made multiple attempts to resolve an issue with regular customer service but for some reason they just can't get...
Reader Clayton launched the feared Executive Email Carpet Bomb against Time Warner executives after learning that the cable installation he scheduled for this week would not occur until November. Within an hour of launching the EECB, Clayton...
Score another point for consumers making it over the unyielding wall of "customer service." Keith writes in about his recent struggles with Vonage, over an account he thought had been completely canceled six months earlier, "The carpet bomb...
If you want to complain about your umlauts not fitting into your fjords on your new BEST J GRA, here's the corporate email address format for IKEA:
Enterprise Car Rental charged Mike $560 for a scratch on the bumper he felt was unfair, but after he followed The Consumerist's instructions on sending an Executive Email Carpet Bomb (EECB), all that changed. "Long story short," he writes, "Within...
If you have a problem with Circuit City, and you've called customer service, and you've escalated to a supervisor, and maybe even hung up and tried a different person, and you're still getting nowhere, here are some executive email addresses you...
Here are email addresses you can use to launch an EECB (executive email carpet bomb) against ACS, a student lending company that's a subsidiary of PNC bank.
After being dissatisfied with his United ticket being changed without notice, and the fact that he called three times and each time there was some sort of birthday party in the background rendering the conversation incomprehensible, Bob got his...
Here's a classic tactic for rattling the corporate monkey tree to make sure your complaint gets shoved under the nose of someone with decision-making powers. Let's call it the "EECB," or Executive Email Carpet Bomb...