Teen Arrested For Pointing Laser At Landing Boeing 737

Teen Arrested For Pointing Laser At Landing Boeing 737

Flying on an airplane can make travelers anxious enough without having to worry about snotty little punks pointing lasers at planes while they attempt to land. [More]

Dedicated Domino's Driver Scales Icy Hill To Deliver Pizza

Dedicated Domino's Driver Scales Icy Hill To Deliver Pizza

Some of you may remember the Domino’s driver who slogged through a couple feet of flood water while making his rounds. Well, here’s his cold-weather counterpart. [More]

Comcast Driver To Senior Citizen: "Get The F!@# Down From Your Car So I Can Kick Your Ass"

Comcast Driver To Senior Citizen: "Get The F!@# Down From Your Car So I Can Kick Your Ass"

Northfaceninja watched in horror as a Comcast employee repeatedly smashed his Comcast van into a car driven by a senior citizen before barking: “Get the fuck down from your car so I can kick your ass.” The angry employee quickly abandoned his ass-kicking plan once he noticed onlookers jotting down his license plate number.

Round 42: Home Depot vs Wellpoint

This is Round 42 in our Worst Company in America contest, Home Depot vs Wellpoint!

Stop Blaming The Victim

Mike writes:

I really like Consumerist. Your mission, the way it’s run, it’s great. But lately my head hurts reading your site and I have really dropped off in looking at it. Oh, once in a while I check in, but I can’t take it in large doses, or even every day. Why? The “Blame the victim” mentality is just too much to take. I almost suspect there are people out there just waiting for some new post and “blaming the victim” for fun, just to troll. It’s to the point that the “here’s why the OP is an asshat” sub-threads are dominating the topic at hand.

Helio Call Centers Staffed By Retards

Helio Call Centers Staffed By Retards

Helio is an exciting new cellphone company! We heard about them some months ago when they just got started and were launching 2-page spreads in major magazines and taking out ads on prominent websites, except then they decided to only pay for the magazine ads and told the websites to go screw themselves. This general air of assclowns spinning asshats on sticks at the asscircus trickles down all the way to their call centers, which, based on reader Dave’s complaint, has their head totally up their ass. Which must hurt because it’s also got a spinning asshat on it (on a stick, no less) but we digress.

Western Union Makes Cash-Broke Ex Play The Waiting Game

Wiring money has gotten a lot more difficult since September 11th. This we know, and many of us are willing to put up with the more convoluted process. Still, when you’re caught in the looping bowels of that convoluted process during an emergency, and companies like Western Union treat you like a criminal as you try to get cash to a loved one, you start wondering if terrorists are the ones really being inconvenienced.

Protect Yourself Online With A Firewall Bank Account

Protect Yourself Online With A Firewall Bank Account

It’s one thing to protect your identity, weed out phish emails and shop safely, but if you *really* want to prevent a thief from stealing your account online…

UPDATE: We Got Undone Over Threadless

UPDATE: We Got Undone Over Threadless

We felt so bad about our Threadless behavior that we’re posted our apology twice so it gets full-time, front-page coverage.

Threadless.com, Undone by Lazy Customer Service

Threadless.com, Undone by Lazy Customer Service

UPDATE: We’ve reconsidered. We messed up. We came across like stupid whiny bitches. We tried to abuse the power of blogs to get what we wanted. There was a good way to go about this, and an asshat way, we chose the latter. We’re sorry, Threadless, Shondi, Consumerist readers and all witnesses of this online travesty. Egg on the face while eating crow, scooped in with our own foot, really. You can keep reading further if you’re the type who enjoys slow-moving car accidents.

The Secret Lives of Complaint Letter Readers

The Secret Lives of Complaint Letter Readers

Did you know that when you write a scathing complaint to a company, not only does an angel’s dick fall off, real people can cry?