Consumerist
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Smoke gets in your imac
Smoking Near Apple Computers Creates Biohazard, Voids Warranty
Unless you've just arrived in 2009 on a time machine, you know that smoking isn't good for you. Did you know, that smoking isn't good for your computer, either? It's true, at least according to Apple. Two readers in different parts of the country claim that their Applecare warranties were voided due to secondhand smoke. Both readers appealed their cases up to the office ofGodSteve Jobs himself. Both lost. More » -
Facebook
Depressed Lady Loses Benefits Because Of Her Facebook Photos
A depressed woman has lost her benefits because her insurance agent found Facebook photos where she appears to be having fun. More » -
It's not really a tip, then, is it?
College Students Arrested For Refusing To Pay Tip
Should you be required by law to pay a gratuity if you don't think the restaurant's service was worth it? The police in Bethlehem, Pennsylvania think so, and they arrested two college students for refusing to pay a $16.35 tip over what they claim was poor service. More » -
I've Seen Better Buys Actually
The Most Alarmingly Typical Best Buy TV Buying Experience Ever
Reader David wrote in describing the level of customer service he got while spending $1,300 at Best Buy. It's about what you'd expect. But... shouldn't it be better? According to David, the salesperson didn't know basic information, like how many inputs the TV had, tried to harass him into buying a $150 Monster Cable, and then made up some nonsense about the percentage of that particular model TV that came back for repair. More » -
Pop goes the diet
Movie Popcorn Is Really, Really Bad For You
If you're one of those people who munches on movie popcorn and placates yourself by rationalizing that as snacks go, it's not all that bad for you, you're just deluding yourself. More » -
Chat transcript
AT&T Says Their Rep Doesn't Want To Die
AT&T is very concerned that you know the TRUTH about the chat transcript from yesterday's "AT&T Rep Wants To Die" post that we picked up after hit the front page of Digg. They say the screengrab is "doctored" and "fraudulent." We say, who cares? It's a hilarious online pass-around that any normal internet user would takes with a grain of salt. By the time we had picked it up, it was already old news. In any event, they provided us with the REAL conversation between rep Darlene and customer Robert: More » -
Identity theft risk
Insurance Company Mails Out Postcards With SSNs
It's always nice when an insurance company mails your Social Security Number out on bare naked postcards for anyone to ogle, right? More » -
Protests
California Students Protest, Riot Over Tuition Gouging
Responding to UC regents' efforts to slap students with a 32 percent tuition increase, groups at UC Berkeley, UC Santa Cruz, UCLA and other schools took to the streets, 1960s style, the San Francisco Chronicle reports. More » -
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lemon law
Man Gets Defective Mini Refunded With Awesome And Polite Letter
At first he thought it was an earthquake, being in California and all. Then Eric realized, no, it was his Mini Cooper that was violently shaking. More » -
Sales
Morning Deals
- Clothing
- Old Navy: [Apparel] Save an Extra 15% or 25% off All Orders of $75+
- New York & Company: [Clothing] Take $25 OFF $75, $60 OFF $150 or $90 OFF $200 w/ coupon 2819 and 2820 and 2821 + Printable
- Overstock: [Indoor Apparel] Unisex Egyptian Cotton Terry Bathrobe $36.99 + $1 Shipping
- Nike: [Clothing & Accessories] NikeStore clearance sale: Up to 70% off + free shipping
- Banana Republic: [Clothing & Accessories] Banana Republic Sale: 30% off outerwear
- H&M: [Clothing] 20% off all outerwear, Nov 19-25th (Thanks to PecanPi!)
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Be a F%&ing Person
Walmart Won't Let Family Print Photos Of Dead Relative For Funeral
After the death of a relative, Mike put together a photo tribute for the funeral, in order to "remember the good times," he says. Only a Walmart cashier put a stop to his purchase. Here's what happened. Do you think Walmart was in the right? More » -
observations
Craig Newmark's Two Observations From 14 Years Of Customer Service
Craig Newmark, of craigslist.org, offers the following two observations from fourteen years of customer service: More » -
Advice
Warning Signs That Your Mechanic Is Scamming You
Mint has a great article on how to protect yourself from getting ripped off by a mechanic. First and foremost, read your car's manual and learn what to ask for when you take it in. Just saying you need a tune up with a modern car flags you as an easy mark. More » -
Caveat crimen
Watch Out Criminals: That Craigslist "Customer" Might Be The Police
The Chicago Sun-Times says that three men have been charged with "stealing cash and property at gunpoint from victims thinking they were meeting to buy televisions and other electronics advertised on Craigslist." The suspects were arrested after police saw "suspicious" postings on Craigslist and contacted the sellers posing as an interested customer. More » -
security breaches
Sprint Gives Stranger Full Access To Customer's Account, Shrugs
When Campbell changed his phone number with Sprint earlier this year, the company immediately assigned his old number to a new customer. They also gave that customer full access to Campbell's account. More » -
Clingy
TiVo Can't Let Reader Go, Keeps Billing Thrice-Canceled Account
Over a year ago, Michael didn't want TiVo service anymore, and he called them to cancel. This would have been a perfectly reasonable request. The problem, he tells Consumerist, is that TiVo refuses to acknowledge his multiple cancellations, and now won't let him call and try canceling again until he pays the balance that has accrued since his credit card expired. More » -
grim
Does Convincing McDonald's To Make Chicken Selects For Breakfast Prove You Were Sober?
This summer a woman in an SUV drove almost two miles down the wrong way of an expressway before killing eight people in a horrible crash. The autopsy suggests she was drunk and high at the time, but her family says that isn't possible and to prove it, they say she was sober enough to convince McDonald's to make her son an order of Chicken Selects in the morning, right before the accident. More » -
Skype
eBay's $2.025 Billion Sale Of Skype Complete
eBay has successfully unloaded Skype. They remain a minority stakeholder, but 70% of Skype has been sold to a group that includes the original co-founders of the internet telephony company. More » -
Tastes chilled
Save The Earth And Your Yuppie Cred With Reusable Starbucks Cup
Do you enjoy Starbucks chilled beverages, but hate the waste that comes from so many disposable plastic cups? Do you also want to keep your friends and co-workers from knowing about your secret environmentalist tendencies? Maybe you should consider purchasing the reusable Starbucks cold cup, a sturdy plastic tumbler made to look just like its flimsier, single-use cousins. More »
New York, 6:42 PM
Fri Nov 20
20 posts in the last 24 hours
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