"Oh, and one of the best CSR experiences I ever had was with AOL, simply because I got it canceled within the first 10 minutes plus 3 months refund because I told them I hadn't actually wanted it or used it for those months."
"@AllenK: I totally remember that feeling of disappointment as a kid - I don't know what it is about children's products but nothing I ever got did what it was supposed to!"
"There's a local coffee shop in the town I go to school, and I've been charged a different price for a medium vanilla latte each time I've gone there."
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