"Fair disclosure: I work for UA, but not in a customer contact role.
What I find interesting is the comments on this story and those of another story in the last week of a company restricting your ability to carry your items, Whole Foods and their discontinuation of free plastic bags:
[consumerist.com]
Whole Foods is lauded, while UA is reviled."
"The east coast airspace thing is a joke, since those routes have been available for awhile, and are only of real use when a line of thunderstorms is draped over Appalachia."
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