"I had signed up a few weeks ago for a supposed promotion put on by Leading Hotels of the World that offered a rate of 19.28 for some high-end hotels for one or two nights in mid-Nov to mid-Dec to be a surprise from someone in the future."
"Instead of just Microsoft's legal department, send a letter to the registered agent for Microsoft in your state (usually found on the state's Secretary of State website), explain the situation, and state that a small claims suit will be filed if the item is not returned or a full refund for the purchase price is given within 14 business days."
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