Consumerist

jccommerce

jccommerce

jccommerce commented on Bad Customer Service From A Customer Service Solutions Provider. What?
"Actually, what I meant was that I was told my refund was going to be processed on 25 Jan 2008 and you "eventually" got around to actually processing the refund on 12 Feb 2008 at 1:11AM (according to the support ticket that was sent on that date, ticket ID ZES-208389 in your support system). In this case, "eventually" means 19 days later if you really want to be a smartass about it."
http://consumerist.com/354670/#c4216993 2:09 PM on Feb 14
jccommerce commented on Bad Customer Service From A Customer Service Solutions Provider. What?
"I'm the OP. A quick Followup: I did some searching and ended up canceling my recurring billing with Worldpay myself after figuring out how to do that."
http://consumerist.com/354670/#c4187829 10:35 AM on Feb 13