Cranky Customer commented on Zappos Continues Awesomeness

". Hmmmmm, I have never heard of Zappos, but you can bet where my very next stop on the interwebs is going to be...."

Cranky Customer commented on Customer Sues Delta For Bogus Weather Cancellation, Wins

". @Fly Girl: Weather patterns in flight paths can cause delays and cancellations, and trickle-down delays (caused by early morning weather patterns) are still legally weather-related delays, even if the weather has since cleared up. I believe that an airline would say that, but I've never seen it in writing."

Cranky Customer commented on United Airlines Thinks You're Willing To Pay $9 For A Snack

". I may be cranky, but I'm not cheap by any means."

Cranky Customer commented on United Airlines Drops Free Snacks In Coach And So Much More...

". You simply cannot combine United's nickel & dime approach with their legendary surly service. It looks like it's time to redeem all those miles and switch credit cards to some other loyalty program."

Cranky Customer commented on Best Buy Calls You An "Asshole" For Not Showing Your Receipt

"Big Believer here in picking-and-choosing your battles, but this one, I CHOOSE."

Cranky Customer commented on Circuit City Sorry For Commanding Employees To Destroy Mad Mag's "Sucker City" Parody

". He had me at ."

Cranky Customer commented on United's "Bad Weather" Excuse Isn't Very Believable

". Well, today's headlines about the recent pilot "sick-out" at UNITED AIRLINES certainly explains why they're had to cancel so many flights lately 'on account of weather.' ."

Cranky Customer commented on Fry Guy Doesn't Wash Bathroom Hands, Gets Public Shaming

". This is right up there with the grocery checkout gal who sneezes into her hands (without a tissue) just before ringing-up my order."

Cranky Customer commented on JetBlue To Charge $7 For Pillow-Blanket Kit

"Ummmmm, it's going to take more than a coupon to entice me to rent a used pillow and blanket."

Cranky Customer commented on United's "Bad Weather" Excuse Isn't Very Believable

". UNITED AIRLINES has actually lied to me about this several times in the past year."