"Most companies don't expect to handle the warranties on their products in the first 30 days, and they expect the retailer to exchange it at that point.
But, most of them will tell you to take it to the retailer at the point, instead of telling you wait a day for them to be able to help you.
My guess is that you were speaking to someone new, who called someone on a power trip who didn't want to fully explain to the new person what the correct procedure was for those within the first 30 days, and just told them no."
"Stores that won't let you look at something before you pay for it.
I wanted to buy some headphones at Best Buy, but I needed to make sure the cord wasn't coiled."
"That's cool, I had shirt.woot do something similar with me once.
I ordered a shirt, it arrived, and a few days later a second one of the same shirt arrived.
I emailed their customer service, they assured me I wasn't being charged for the second one and told me to keep it anyways because it was their error.
I thought that was pretty cool of them!"
"It's been on the menu around here for at least a few months, but I've been afraid to try one.
Most of the snack wraps are close to healthy, putting a big mac in one seems to defeat the purpose to me."
"When my wife & I had our wedding, we didn't ask for gifts at all, and we didn't make a gift registry anywhere.
The result of this, was that a few people gave gifts that they found and thought were neat, or something that was unique to the person giving the gift (we got some cool looking bowls that we never would have found on our own from my aunt, and a case of wine from my friend that runs a winery), but that most gave cash.
Everything was appreciated, thank you's were mailed and no-one was offended."
"This story doens't add up to a scam to me, more an idiot that thinks he's a technician.
To misconfigure a computer for a static IP instead of a dynamic one takes only a few minutes."
"I realize that 9 out of 10 times the extended warranty is not a money saving thing for me, but it is a stress reliever when something goes wrong.
If my laptop breaks, I know who to take it to, and I know what I'll have to pay ($0).
If I had no warranty, I would probably still take it to the same place, but then I'd spend the time between dropping it off and getting the phone call anxiously wondering how much it was going to cost me to fix it, and whether or not they were really going to hunt around for the best price to get parts, or if they were going to try and inflate the cost to sell me on a new one, or any of the millions of things that could go wrong when you take something in somewhere for repair.
To me, it's worth that extra cash just to avoid the stress and uncertaintly."
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