"Ok so I was wrong on one point, but I still believe the customer has to inform the rep they will be recording the call (in states that require two party consent)."
"@timmus: I have an Intex kiddie pool in my backyard and it does state in huge bold letters on it: DO NOT RETURN TO STORE.
So that seems to be common with these kinds of products.
Box images are usually exaggerated anyway (as are images and visuals in most advertising, but this is a bit much."
"@ibored:
WE as reps DO NOT hear the recording customers do about "your may be recorded for quality purposes" as employees of the call center we automatically consent to potential recording BY OUR QA department, but in disclosure states, the customer IS STILL REQUIRED to inform us we are being recorded BY THEM."
"As a former call center rep, let clarify a few things:
1) Laws DO very by state on whether or not you have to inform the rep that you are recording them.
2) I don't know how it works at other centers, but at mine we were told to NEVER EVER consent to a recording if a customer asked our permission to one."
"Part of the scam is effective because until the bank catches on that the money orders are fraudulent, both scammer and the person being scammed actually DO get money out of it."
dragonfire1481 commented on Those Damn Europeans Are Taking Over New York
http://consumerist.com/5032421/dragonfire1481 commented on Those Damn Europeans Are Taking Over New York
http://consumerist.com/5032421/dragonfire1481 commented on Banzai Wild Waves Water Park Box Picture Vs Reality
http://consumerist.com/5031698/dragonfire1481 commented on Why Do Americans Insist On Buying Cheap Crap Instead Of High Quality Merchandise?
http://consumerist.com/5031918/dragonfire1481 commented on Fonolo.com Slash And Burns Dread Phone Trees
http://consumerist.com/5031607/dragonfire1481 commented on Banzai Wild Waves Water Park Box Picture Vs Reality
http://consumerist.com/5031698/dragonfire1481 commented on Fonolo.com Slash And Burns Dread Phone Trees
http://consumerist.com/5031607/dragonfire1481 commented on Fonolo.com Slash And Burns Dread Phone Trees
http://consumerist.com/5031607/dragonfire1481 commented on Getting Nigerian Email Scammed, A First-Person Story
http://consumerist.com/5031459/dragonfire1481 commented on It's July, Time To Put Out The Christmas Decorations...
http://consumerist.com/5031452/next »