"I love consumerist, but this one's reaching into Hints from Heloise territory ("Sometimes when I have problems keeping may papers together, I use a clip to hold them in one place!)."
"After I spent five months and almost 20 hours on the phone with various customer service reps and the executive customer service department trying to get a TRIPLE charged warranty refunded, I asked that I would be considered to have this level of service so I would never be put through such an ordeal again."
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