"Every time I go to Best Buy, I usually storm out muttering "I should have just gone to Fry's" -- not for the customer service experience, but because they simply have what I want at decent prices.
The things this former supervisor writes about are hardly surprises to anyone who shops at Fry's regularly."
"I think the first sentence from Chris Walters after Ben's story bears repeating:
If you defend Wal-Mart for this treatment of an average customer, you are a slave."
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