chrisinnh commented on Best Buy Sells 9-Year-Old Discontinued Hard Drive As Brand New Western Digital, Refuses Refund

"@drdom: Chances are the drive is being used by someone, and they probably registered it with the manufacturer."

chrisinnh commented on Best Buy Sells 9-Year-Old Discontinued Hard Drive As Brand New Western Digital, Refuses Refund

"Big box retailers invite this problem because of the way they handle returns of "new" merchandise. They have shrink wrap machines on site, don't track each returned item, don't track the subsequent sale of those returned itmes, and don't track use of the shrink wrapper. Until they change those things, benefit of the doubt belongs with the consumer."

chrisinnh commented on Make Sure Your Replacement AmEx Gets Overnighted

"I had a weird experience with replacing an AmEx card recently... I was leaving a parking garage, the sort where you drive to the exit, and first feed your parking stub to the machine, then feed it a credit card. The machine refused to read my AmEx."

chrisinnh commented on Is It Legal To Record My Customer Service Calls?

"Here's an interesting excerpt found in a google book search. Compilation of State and Federal Privacy Laws By Robert Ellis Smith, James Sulanowski From page 24, talking about Washington state: Washington-Electronic interception of communications is permitted if all parties to the conversation consent."

chrisinnh commented on Your Car Is Used. Should GM Still Be Responsible For A Mistake It Made In The Factory?

"@Pylon83: Where do you suppose that a module with an invalid VIN came from? We're taking for granted that these things can't be reprogrammed. To suggest that anyone replaced the module after the car left the factory is to suggest that they MANUFACTURED this replacement module. The idea that the OP, his friend or anyone else has the ability to produce a BCM coded with an invalid VIN is ridiculous. ...Now, if the BCM had been from another vehicle, that would be a different story. But this unit didn't come from a junkyard."

chrisinnh commented on Your Car Is Used. Should GM Still Be Responsible For A Mistake It Made In The Factory?

"It sounds like Pylon83 didn't read the article. Sure, a manufacturer shouldn't be responsible for a 3rd party's mistake. But given the VIN inconsistency (and assuming these things really can't be reprogrammed), this must have been a GM error. The module didn't come from a different car, because the vin coded in that module is invalid."

chrisinnh commented on Help, Starbucks Towed My Car While I Was Sipping A Latte!

"Submitted to Starbucks "contact us" page: Greetings! I'm a loyal and enthusiastic Starbucks customer."