"I had a very similar problem with Mac of All Trades, an online "Authorized" Apple computer reseller based in Orlando, last fall.
Bought: a 17" iMac with 512MB, 60G, Airport Extreme Card, CD/DVD-R, etc.
The unit I actually received had half the memory, no Airport Extreme card, and a scratched monitor.
I called MOAT to discuss the problems, and they agreed to replace it, but I had to ship the unit at my expense back to Orlando (an additional $75)."
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http://consumerist.com/5062458/TheBitterFoodie commented on Reader Refuses To Give Driver's License With Credit Card Purchase
http://consumerist.com/5025266/