"Actually, it's an ongoing problem for BoA -- their customer service is utterly lousy.
As was pointed out in the original post, the 24-hour line's staff pretty much denied having the ability to fix the problem, even though they did.
Thus, it's their fault that so much time was spent trying to get the problem fixed.
Meanwhile, having been in Tokyo...I'm thinking, "Wow, I could feed myself for a couple days on $15!" No, not kidding; I fortunately like noodles, and knew where to find a 99Y store."
LorenaMessene commented on Are You Fighting The War On High-Fructose Corn Syrup?
http://consumerist.com/5032427/LorenaMessene commented on Dear New Circuit City CEO: Here's How To Fix Your Stores
http://consumerist.com/5057400/LorenaMessene commented on Bank Of America Stranded Me In Japan Without Cash On My Honeymoon
http://consumerist.com/362675/