AimeePterelaos commented on Better Return Policy, Customer Service Available To Best Buy Customers Who Spend $2,500 Per Year

" Not sure what all you whiners are complaining about.. I shop at BB alot, AFTER doing my due diligence to see what the competition is charging for things..They ALWAYS price match any brick and Mortar competitor, they ALWAYS take the things back without hassle that I try before buying, and, to me, their customer service is no worse than any other retailer.. I return a TON of stuff there, and as long as I do it within the terms of their policy, never had a single problem. Price matching is a breeze, and, sometimes they will even price match things I print out over the internet. Sure, you pay more than you do when you buy online, but that is what happens with ANYTHING you price compare online versus brick and mortar; plus, its a breeze to return things that you try and decide you dont like..When you do that with online e-tailers, you have to pay shipping back... An educated consumer can use BB to their advantage; as usual, the web is loaded with complainers who only post negative bitch and moans... I pose this question to you: What Brick and Mortar consumer Electronics store can you go to, that has the spread of products that BB does, and get treated any better??????? Not a BB employee or fanboy, just someone who has analyzed the options out there, and determined that Best Buy isn't such a bad option, if used properly.. "